Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Rice

Toledo,OH

Summary

Experienced in customer service for over 20 years, with a solid background in management and team collaboration. Demonstrates strong leadership skills while also thriving in team environments. Adaptable and quick to learn new processes, with a commitment to supporting others. Willing to relocate and authorized for employment in the US.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Fuel Mart
Perrysburg, OH
06.2024 - 02.2025
  • Monitored sales floor activities to ensure a positive shopping experience.
  • Trained new staff on store policies and operational procedures.
  • Delivered excellent customer service by resolving complaints and answering inquiries.
  • Supported inventory management by organizing stock and conducting audits.
  • Assisted in managing daily store operations and team scheduling.
  • Implemented visual merchandising strategies to enhance product displays.

Store Manager

S&G stores
Toledo, OH
05.2023 - 03.2024
  • Recruited, trained, and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Resolved customer complaints promptly.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Store Manager

Dollar general
Toledo, OH
06.2021 - 01.2023
  • Trained and supervised staff on product knowledge and customer service techniques.
  • Conducted regular store audits to ensure compliance with company standards.
  • Coordinated promotional events to enhance customer engagement and drive sales.
  • Resolved customer complaints promptly to maintain a positive shopping experience.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Ensured compliance with safety regulations and company policies.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Education

Graduate Certificate - Medical Assisting

Ross Medical Education Center
Toledo, OH
03-2014

Some College (No Degree) - Biotechnology

Owens Community College
Perrysburg, OH

Bachelor of Science - Human Services

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer service excellence
  • Inventory control
  • Staff development
  • Team leadership
  • Retail management
  • Conflict resolution
  • Schedule coordination
  • Problem solving
  • Time management

Timeline

Assistant Store Manager

Fuel Mart
06.2024 - 02.2025

Store Manager

S&G stores
05.2023 - 03.2024

Store Manager

Dollar general
06.2021 - 01.2023

Graduate Certificate - Medical Assisting

Ross Medical Education Center

Some College (No Degree) - Biotechnology

Owens Community College

Bachelor of Science - Human Services

Southern New Hampshire University

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