Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Websites
Relocating To
Timeline
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Tiffany Richard
Open To Work

Tiffany Richard

Bilingual Communications & Marketing Strategist
Olympia,WA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Communications SpecialistContent CreatorTranslation Project ManagerMarketing ConsultantMedia Coordinator

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Olympia, WAChicago, IL
Open to relocation: Yes

Salary Range

$0/yr - $0/yr

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPaid time offHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k match

Summary

Content strategist and communications leader with over 9 years of experience in crafting research-driven digital content and multimedia storytelling. Expertise in analyzing content performance, guiding strategy, and producing impactful multimedia content to enhance brand identity and public trust. Fluent in Spanish with a strong track record in developing multilingual campaigns.

Overview

14
14
years of professional experience

Work History

Senior Communications Consultant (Bilingual Spanish)

Washington State Department of Labor & Industries
Tumwater, Washington
06.2022 - Current
  • Led content strategy using performance metrics to boost media visibility from 40 to over 140 TV and radio interviews annually.
  • Developed 100+ high-impact multimedia assets each year, including videos and digital publications.
  • Created multilingual advertising campaigns for TV, radio, and digital platforms, reaching over 500,000 residents statewide.
  • Coordinated translation for 30+ webpages during Spanish website redesign, enhancing multilingual digital content.
  • Managed multilingual media contracts and vendor performance, achieving a 250% increase in media visibility
    across TV and radio, including Univision
  • Guided collaborative content planning with cross-functional teams to execute outreach campaigns and editorial messaging.
  • Oversee $450K+ in language services contracts and budgets, ensuring compliance, cost efficiency, and consistent
    value delivery
  • Produced engaging video and social media content across Facebook, Instagram, Threads, YouTube, and X.
  • Prepared messaging and participated in Spanish-language media interviews, including Univision Yakima broadcasts.
  • Supervised communications consultant managing non-English media contracts and outreach initiatives.

Outreach Specialist (Bilingual Spanish)

Washington State Department of Labor & Industries
Tumwater, Washington
04.2020 - 06.2022
  • Developed bilingual content resources, including a Spanish glossary of 3,000+ labor and policy terms, improving consistency across outreach materials.
  • Led bilingual multimedia outreach campaigns for statewide overtime initiatives reaching 1M+ workers and employers.
  • Delivered 100+ bilingual presentations and webinars annually on complex labor laws.
  • Analyzed audience insights and engagement data to strengthen outreach strategies across multilingual communities.
  • Partnered with cross-agency teams to align content strategy and messaging across statewide initiatives.

Industrial Relations Agent

Washington State Department of Labor & Industries
Tumwater, Washington
08.2017 - 04.2020
  • Trained over 40 agents on policy research and writing best practices.
  • Collaborated with attorney general’s office to analyze labor policy and legal interpretations.
  • Produced clear public guidance and digital content detailing worker rights and labor regulations.
  • Acted as subject-matter expert during agency website redesign, ensuring plain language standards were applied.

Translation & Claims Specialist (Bilingual Spanish)

Washington State Department of Labor & Industries
Tumwater, Washington
05.2016 - 08.2017
  • Reviewed and produced 80–100 bilingual documents monthly, ensuring clarity and accuracy.
  • Adapted complex regulatory information into accessible Spanish content to enhance workers’ compensation resources.
  • Maintained consistent terminology across all bilingual documentation for improved comprehension.

Office Coordinator

Chiropractic Care Center
Lacey, Washington
07.2012 - 05.2016
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Reconciled account files and produced monthly reports.

Education

Bachelor of Arts - Spanish

Eastern New Mexico University
Portales, NM
06-2028

Skills

  • Content Strategy
  • Project management
  • Social media
  • Writing, editing, and proofreading
  • Editorial Planning
  • Research
  • Content Development
  • Content Performance Analytics
  • Multimedia Production
  • Video Content Production
  • Brand Identity
  • Messaging
  • Media Relations
  • Broadcast Interviews
  • Digital Campaigns
  • Social Media Strategy
  • Plain Language Standards
  • Cross-Functional Collaboration
  • Bilingual Communications

Languages

English
Native language
Spanish
Proficient (C2)
C2

Websites

Relocating To

Chicago

Timeline

Senior Communications Consultant (Bilingual Spanish)

Washington State Department of Labor & Industries
06.2022 - Current

Outreach Specialist (Bilingual Spanish)

Washington State Department of Labor & Industries
04.2020 - 06.2022

Industrial Relations Agent

Washington State Department of Labor & Industries
08.2017 - 04.2020

Translation & Claims Specialist (Bilingual Spanish)

Washington State Department of Labor & Industries
05.2016 - 08.2017

Office Coordinator

Chiropractic Care Center
07.2012 - 05.2016

Bachelor of Arts - Spanish

Eastern New Mexico University

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Tiffany RichardBilingual Communications & Marketing Strategist