Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tiffany Richardson

Toledo,OH

Summary

Although my current role has been impacted by restructuring, I am eager to remain within the ministry. I believe that my experience would be a strong fit for this role; one where I can continue to add value to Mercy Health and have a positive impact on my community.

Overview

17
17
years of professional experience

Work History

Site Supervisor at Urgent Care

Mercy Health
Temperence, MI
04.2025 - Current
  • Supervised daily operations to ensure compliance with health and safety standards.
  • Communicated effectively with team members to address concerns and resolve issues.
  • Collaborated with management to improve operational efficiency and patient satisfaction.
  • Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.

Medical Assistant

Greater Toledo Urgent Care
Toledo, OH
08.2024 - 04.2025
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient intake by collecting medical history and verifying insurance information.
  • Administered vaccinations and performed basic laboratory tests as directed.
  • Collaborated with team members to enhance patient flow and operational efficiency.

Home Health Aide

Self-Employed
Toledo, OH
07.2009 - 08.2024
  • Provided companionship and emotional support to enhance client well-being.
  • Monitored client health by checking vital signs and reporting changes to nurses.
  • Assisted clients with daily living activities and personal care tasks.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Education

High School Diploma -

Phoenix Academy
Toledo, OH
05-2007

Medical Assistant Certification - Medical Assistant

Penn Foster
Scranton, PA

Skills

  • Patient management
  • Record keeping
  • Customer relationship management
  • Critical thinking
  • Adaptability
  • Conflict resolution
  • Scheduling expertise
  • Staff management
  • Interpersonal skills
  • Team leadership

References

References available upon request.

Timeline

Site Supervisor at Urgent Care

Mercy Health
04.2025 - Current

Medical Assistant

Greater Toledo Urgent Care
08.2024 - 04.2025

Home Health Aide

Self-Employed
07.2009 - 08.2024

High School Diploma -

Phoenix Academy

Medical Assistant Certification - Medical Assistant

Penn Foster
Tiffany Richardson