Tiffany Robinson
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets.
Overview
8
8
years of professional experience
Work History
Operations Manager
Burlington
Arlington, TX
09.2025 - Current
- Oversaw daily operations ensuring efficient workflow and team collaboration.
- Supervise day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Store Manager
DD’s discount
Haltom City, TX
07.2024 - 09.2025
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Assistant Manager
Dds discount
Haltom City, TX
07.2018 - 07.2024
- Assisted in managing daily store operations and employee scheduling.
- Trained new staff on customer service protocols and company policies.
- Provided feedback on employee performance and supported team development efforts.
Skills
- Operations management
- Employee training
- Customer satisfaction
- Performance evaluation
- Decision-making
Timeline
Operations Manager
Burlington
09.2025 - Current
Store Manager
DD’s discount
07.2024 - 09.2025
Assistant Manager
Dds discount
07.2018 - 07.2024