Tiffany Rodgers
Account Manager
League City,TX
Summary
Energetic and adaptable Account Manager, able to quickly build rapport and foster strong client relationships. Possesses foundational knowledge of customer needs analysis and effective communication, along with keen sales acumen. Capable of driving revenue growth and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Business Development/Sales Account Manager
EMC
08.2023 - 04.2025
- Specialized in selling rotating equipment, pumps, motors, mechanical seals, and valves to the chemical plants and refineries along the gulf coast.
- Implemented a customer relationship management (CRM) system to streamline sales processes, resulting in a 20% improvement in efficiency and data accuracy.
- Conducted market research and competitive analysis to identify emerging trends and capitalize on new market opportunities, leading to a 25% increase in market share.
- Negotiated prices, terms of sale and service agreements.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Attended industry events to stay up to date with trends, network, and gain opportunities
Business Development Manager
Key Safety
03.2020 - 08.2023
- Identified opportunities, secured new business, and ensured customer satisfaction.
- Drove customer intimacy and brand value by defining and segmenting needs, pain points, and buying behaviors.
- Provided PPE solutions to the industrial field, ensuring compliance with OSHA and industry standards.
- Averaged 20 in person cold calls per day, to ensure 10 appointments were set for the following week.
- Boosted sales revenue by 30% through effective sales techniques.
Field Sales Representative
ITG Brands
05.2018 - 03.2020
- Improved product visibility through strategic placement of promotional materials and in-store displays.
- Demonstrated adaptability in adjusting sales approach based on varying client preferences ensuring a personalized experience for each prospect.
- Exceeded sales targets consistently through effective territory planning, time management, and relationship building.
- Maintained responsibility for over 300 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
Outside Sales Representative
C & M Industrial
11.2014 - 05.2018
- Provided quality valves, actuators, fittings and service to the petrol chemical and power plant industries.
- Supported lead generation activities, conducted cold calls, and traveled to and from customer sites to attend meetings with prospects.
- Exceeded monthly sales targets and quotas consistently.
- Performed sales presentations to all levels of customers, including engineering, maintenance, and procurement.
- Managed 6+ events across the US, including scheduling and coordinating hotel accommodations, rental equipment, and travel arrangements.
Education
Bachelor of Arts - Business Administration And Management
Duluth Business University
Online 01.2012 - 12.2014
Associate of Arts - Business Administration
San Jacinto College
Pasadena, TX 05.2001 -
Skills
Strategic account development
Client relationship building
Sales presentations
Lead prospecting
Territory sales management
CRM proficiency
KPI tracking
Active listening
TWIC CARD
Valid until May 2029
Timeline
Business Development/Sales Account Manager
EMC
08.2023 - 04.2025
Business Development Manager
Key Safety
03.2020 - 08.2023
Field Sales Representative
ITG Brands
05.2018 - 03.2020
Outside Sales Representative
C & M Industrial
11.2014 - 05.2018
Bachelor of Arts - Business Administration And Management
Duluth Business University
01.2012 - 12.2014
Associate of Arts - Business Administration
San Jacinto College
05.2001 -
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