Tiffany Shamlall
Queens,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Operations Manager
Vantage Medical Group
Queens, NY
01.2023 - Current
- Collaborated with cross-functional teams to enhance operational performance and communication.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Administrative Assistant
Primerica
Queens, New York
05.2021 - 12.2022
- Managed office supplies inventory and placed orders when necessary.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Teacher Assistant Scholar
St. Johns University
Queens, New York
01.2020 - 01.2021
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
- Helped students master assignments and reinforced learning concepts presented by teachers.
Education
Certified Paralegal - Law
John Jay College of Criminal Justice
New York, NY01-2026
Bachelors Degree - Law And Society
John Jay College of Criminal Justice
New York, NY12-2025
Skills
- Conflict resolution
- Microsoft Office Suite expert
- Workforce management
- Process improvement strategies
Accomplishments
- John Jay Ace Nomine
- Honors Student & Deans List
- Volunteer at Daycare Center
Timeline
Operations Manager
Vantage Medical Group
01.2023 - Current
Administrative Assistant
Primerica
05.2021 - 12.2022
Teacher Assistant Scholar
St. Johns University
01.2020 - 01.2021
Certified Paralegal - Law
John Jay College of Criminal Justice
Bachelors Degree - Law And Society
John Jay College of Criminal Justice
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