Tiffany Shema

• Use LIMS to enter, verify, and manage environmental and laboratory data with accuracy.

• Collect environmental samples using aseptic swabbing techniques to prevent contamination.

• Maintain environmental swab results, micro data, product testing records, and compliance documentation.

• Track sample status and ensure complete, accurate documentation for audits and regulatory needs.

• Perform product and plant inspections to verify food safety and quality standards.

• Monitor results, flag out‑of‑spec findings, and report non‑conformances to management.

• Review and validate LIMS entries to ensure data integrity and traceability.

• Support corrective actions and root‑cause investigations with accurate data and observations.

• Contribute to continuous improvement of food safety and quality programs.

• Monitor and document all food safety and quality control procedures, such as temperature checks, weights, defects, incoming, and product testing, to ensure compliance.
• Participate actively in collecting appropriate information for audits and inspections conducted by external regulatory agencies.
• Strictly adhere to all safety protocols and procedures while performing job duties.
• Maintain strong communication with external facility teams to provide updates on sampling results and product requests.

• Identified opportunities for improvement and recommended effective solutions.
• Investigated and resolved customer complaints, fostering client satisfaction.
• Maintained detailed data records and communication logs to facilitate smooth shift transitions for supervisors and support staff.
• Processed and logged accurate, detailed incident reports.
• Facilitated open communication between staff and management, fostering a collaborative, positive work environment.
• Supported management in projects and initiatives to enhance overall company performance.

• Represented the company at public service events and client registration activities.
• Generated new business leads by engaging directly with customers, implementing inbound and outbound marketing tactics, and developing and optimizing informative content.
• Identified and resolved process issues to foster smoother procedures, more efficient workflows, and overall business growth.
• Answered incoming phone calls, processing requests, transferring calls, and relaying messages to appropriate personnel.
• Collaborated closely with management to provide effective support in recruiting new vendors.