Tiffany Smiley
Spring Hill,FL
Summary
Compassionate healthcare professional with extensive experience in medical laboratory environments and patient support. Proven ability to enhance patient experiences through effective communication and strong medical knowledge. Demonstrated reliability and commitment upon re-entering the workforce.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lab Assistant
Iconma (Quest)
Tampa, FL
07.2023 - 2023
- Prepared samples and reagents according to established protocols and procedures.
- Maintained laboratory equipment to ensure optimal performance during experiments.
- Collaborated with team members to resolve experimental issues, enhancing overall workflow.
Nuclear Lab Technician
Cardinal
Tampa, FL
11.2022 - 12.2022
- Packaged radioactive medication for DOT transport, ensuring compliance with safety regulations.
- Operated and maintained laboratory equipment for accurate results.
- Conducted routine tests on samples to ensure quality and compliance.
- Prepared chemical solutions and reagents for experiments and analyses.
Medical Lab Technician
LabCorp
Charlotte, NC
03.2019 - 11.2019
- Performed wet mounts, Nugent score gram stains, RPR, urinalysis, urine pregnancy, HIV, and hemoglobin tests, ensuring accurate diagnosis and timely patient care.
- Communicated test results to healthcare providers, facilitating informed clinical decisions.
- Tracked supply inventory levels and promptly reported shortages to management, supporting uninterrupted lab operations.
Lab Technician
Meridian Laboratory
Charlotte, NC
11.2017 - 12.2017
- Conducted routine laboratory tests following established protocols and safety guidelines.
- Conducted routine lab tests on outreach specimens from dialysis clinics to ensure accurate patient care.
- Prepared samples for analysis using standard operating procedures and techniques.
- Performed equipment maintenance to ensure optimal performance and reliability.
- Documented and communicated test results to appropriate contacts, facilitating timely clinical decisions.
Lead Medical Technologist
Carolina Healthcare System Mercy
Charlotte, NC
06.2014 - 03.2015
- Reviewed and reported test results to support timely patient care.
- Conducted lab tests in hematology, coagulation, urinalysis, serology, and microbiology to ensure accurate diagnoses.
- Provided training and oversight to lab technicians to enhance their skills and ensure adherence to protocols.
- Assisted lab director with scheduling, equipment maintenance, and inventory management to ensure operational efficiency.
Medical Laboratory Technician
Palmetto Health Richland, Parkridge
Columbia, South Carolina
11.2003 - 06.2014
- Interpreted cultures and susceptibilities, reporting results to physicians and DHEC for informed patient care.
- processed specimens, performed tests, and reported results
- Created quality control and error rate reports to enhance testing reliability.
- Ensured compliance with i-Stat and glucometer protocols by conducting regular audits and training users.
- Monitored glucometer database for 4000 users to ensure accurate patient data management.
- Coordinated patient registration and test orders while executing phlebotomy tasks to support efficient workflow.
- Maintained instrument and monitored QC and temp records.
- taught glucometer and i-STAT classes to new users
Education
Bachelor of Science - Health Administration/Public Health
Strayer University
Herndon, VA06-2027
Associate - Health Sciences (Medical Laboratory Technology Certification)
Midland Technical College
Columbia, SC01-2002
Skills
- Medical terminology and regulatory compliance
- Quality control and attention to detail
- Record-keeping and reporting
- Data entry and inventory management
- Troubleshooting and problem resolution
- Phone and email etiquette
- Scheduling and training supervision
- Analytical skills and data analysis
- HIPAA compliance
- Customer service and empathy
- Laboratory techniques and healthcare knowledge
Certification
ASCP MLT certification
Timeline
Lab Assistant
Iconma (Quest)
07.2023 - 2023
Nuclear Lab Technician
Cardinal
11.2022 - 12.2022
Medical Lab Technician
LabCorp
03.2019 - 11.2019
Lab Technician
Meridian Laboratory
11.2017 - 12.2017
Lead Medical Technologist
Carolina Healthcare System Mercy
06.2014 - 03.2015
Medical Laboratory Technician
Palmetto Health Richland, Parkridge
11.2003 - 06.2014
Bachelor of Science - Health Administration/Public Health
Strayer University
Associate - Health Sciences (Medical Laboratory Technology Certification)
Midland Technical College