Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Stidham

Hiwasse,AR

Summary

Experienced in sales, food service, supervisor, and receptionist work, as well as several other areas. I am driven to improve, learn quickly, and proficiently. I tend to fulfill clients request to the best of my ability, and creating a professional relationship with clients.

Overview

5
5
years of professional experience

Work History

Patient Service Representative

Aspen Dental
10.2023 - Current
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
  • Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
  • Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.

Catering Supervisor

Aramark
07.2022 - 08.2023
  • Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
  • Collaborated closely with clients to develop exciting catering menus for memorable events.
  • Handled over 30 incoming company phone calls a day, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Managed 15 team members across various locations, making sure events were exceeding client expectation.

Catering Associate

Aramark
08.2021 - 07.2022
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Worked lunch banquets with over 1,500 guest attending.

Online Grocery Associate

Walmart
04.2020 - 12.2021
  • Resolved customer concerns and answered questions quickly to maximize satisfaction
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Improved operations by working with team members and customers to find workable solutions
  • Improved customer satisfaction by finding creative solutions to problems
  • Delivered groceries to customer’s vehicles

Receptionist

H & R Block
01.2019 - 04.2021
  • Took accurate messages for staff and management to facilitate open and speedy communication
  • Met incoming customers with a professional approach and provided friendly, knowledgeable assistance
  • Kept the reception area clean and organized to offer a positive first impression to every visitor
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules

Education

Some College (No Degree) - Health Sciences

Crowder College
Neosho, MO

High School Diploma -

Mcdonald County High School
Anderson, MO
05.2020

Some College (No Degree) - Teacher Education

Crowder College
Neosho, MO

Skills

  • Customer Service
  • Inventory management
  • Relationship Building
  • Supervisor Experience
  • Problem Solving
  • Event Logistics
  • Disciplinary Action
  • Insurance verifying

Timeline

Patient Service Representative

Aspen Dental
10.2023 - Current

Catering Supervisor

Aramark
07.2022 - 08.2023

Catering Associate

Aramark
08.2021 - 07.2022

Online Grocery Associate

Walmart
04.2020 - 12.2021

Receptionist

H & R Block
01.2019 - 04.2021

Some College (No Degree) - Health Sciences

Crowder College

High School Diploma -

Mcdonald County High School

Some College (No Degree) - Teacher Education

Crowder College

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Tiffany Stidham