Tiffany Stovall
Richardson ,TX
Summary
Proven leader with extensive experience at Hat Creek Burger Company, excelling in operations management and team building. Demonstrated ability to increase sales and ensure high customer satisfaction through effective problem resolution and positive workplace energy. Skilled in fostering strong relationships with clients and leading teams to success without exceeding a 55-word limit.
Overview
9
9
years of professional experience
Work History
General Manager
Hat Creek Burger Company
Richardson Texas , McKinney Texas
10.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
Hat Creek Burger Company
Richardson, TX
09.2020 - 10.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
Hat Creek Burger Company
Richardson Texas
07.2020 - 09.2020
- .
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate Specialist
Chaos Home Loans
Downtown Dallas
09.2018 - 01.2019
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
Host
Red Hot And Blue
Dallas Texas
08.2017 - 05.2018
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Food Runner
Top Golf
Dallas Texas
09.2015 - 06.2016
- Handled high-pressure situations calmly and professionally during our rush times
- Maintained speed of service for food orders while minimizing errors and complaints.
- Worked very well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Education
G.E.D -
Lake Highlands High School
Dallas Texas 05.2018
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
positive energy in and out of the work place
Timeline
General Manager
Hat Creek Burger Company
10.2021 - Current
Manager
Hat Creek Burger Company
09.2020 - 10.2021
Cashier
Hat Creek Burger Company
07.2020 - 09.2020
Sales Associate Specialist
Chaos Home Loans
09.2018 - 01.2019
Host
Red Hot And Blue
08.2017 - 05.2018
Food Runner
Top Golf
09.2015 - 06.2016
G.E.D -
Lake Highlands High School