Tiffany Swaw
Federal Way,WA
Summary
Hardworking and passionate professional with 7 years of experience developing strategic plans, building and maintaining client relationships, and spearheading market expansion. Organized and dependable team player with the ability to successfully manage multiple projects simultaneously. Seeking to maintain a position that offers professional challenges utilizing interpersonal and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sales Manager
Insight Global
03.2022 - Current
- Hired, trained and developed a new sales team, building a new semiconductor focused division within the pre-existing Silicon Valley office for staffing, talent and technical professional services.
- Provided ongoing training and mentorship, fostering professional development.
- Provided strategic direction by analyzing market trends to identify new business opportunities.
- Organized weekly sales meetings to discuss initiatives and targets, share best practices, and review progress.
- Negotiated contracts with customers, ensuring the best pricing, terms, and services for company profitability and customer satisfaction.
- Focused on building long-lasting client and vendor relationships through consistent engagement.
Senior Account Manager
Insight Global
12.2017 - 03.2022
- Supported a variety of customers, including Microsoft, Alaska Airlines, and Providence Health Care for staffing, talent and technical professional services.
- Maintained long-lasting client relationships, providing excellent customer service and offering strategic solutions based on their business initiatives.
- Increased sales revenue by implementing effective sales strategies across accounts.
- Mentored junior sales professionals, fostering their professional growth and skills development.
- Maintained detailed records of all account activities and regularly updated sales forecast, allowing for accurate resource planning and allocation.
- Identified and prioritized leads to expand market share and identify new business opportunities.
- Conducted regular reviews of each account's performance, taking corrective action as necessary if any shortfalls were identified.
- Negotiated favorable terms with customers and consultants.
Recruiter
Insight Global
07.2017 - 12.2017
- Built strong relationships with external candidates to ensure an excellent hiring experience.
- Conducted interviews to assess candidates' relevant knowledge, skills, and experience.
- Conducted reference checks and background screening to verify information on applicant's resume.
- Coordinated schedules to set up interviews between candidates and customers.
Development/Project Management Intern
Family Law CASA Of King County
09.2016 - 12.2016
- Contributed to continuous improvement initiatives by identifying areas for process enhancement and recommending solutions accordingly.
- Worked on improving mission-oriented communications, including improving outreach to families with language barriers.
- Observed and reviewed various cases and reports, assisting in the administration for each case.
- Communicated with donors regarding upcoming initiatives and successes of the organization.
- Assisted in planning events for the organization, including donor appreciation nights and an annual auction.
Education
Bachelor of Arts - International Studies
University of Washington
Seattle, WA06.2017
Skills
- Client Relationship and Vendor Management
- Strategic Planning and Development
- Lead Generation and Territory Management
- Persuasive Negotiations
- Strong Verbal and Written Communication
- Training and Professional Development
- Strong Prioritization and Organization
Timeline
Sales Manager
Insight Global
03.2022 - Current
Senior Account Manager
Insight Global
12.2017 - 03.2022
Recruiter
Insight Global
07.2017 - 12.2017
Development/Project Management Intern
Family Law CASA Of King County
09.2016 - 12.2016
Bachelor of Arts - International Studies
University of Washington