Tiffany Tart
Colbert,WA
Summary
Achieved improved workflow efficiency through effective management of operations in support of strategic planning. Enhanced client housing and employment retention by implementing innovative programs focused on person-centered strategies. Fostered a positive team environment by mentoring staff and applying trauma-informed care to address conflicts and facilitate growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Program Director
Aim Community Services
Spokane, WA
11.2024 - Current
- Oversaw daily operations, ensuring strict compliance with quality standards.
- Fostered a collaborative team environment through training and mentoring of new staff members.
- Enhanced workflow efficiency by implementing strategic process improvements.
- Conducted performance evaluations to assess training requirements and identify development opportunities.
- Directed scheduling and resource allocation to maximize operational efficiency.
- Enhanced Camp Hope operations by orchestrating engaging activities for participants.
- Orchestrated coordination of case management and housing arrangements for individuals transitioning from county facilities.
- Orchestrated comprehensive coordination of entry assessments.
- Orchestrated rental class facilitation to enhance participant knowledge and skills.
- Facilitated collaboration on project initiatives to ensure adherence to regulatory standards.
- Oversaw a caseload of 68 clients, delivering tailored support and ensuring efficient service delivery.
- Partnered with federal probation agencies to strengthen housing and employment stability initiatives for probationers.
- Organized and led peer support group sessions.
FCS Supervisor/ ROW Project
Compassionate Addiction Treatment
09.2021 - 10.2024
- Oversaw daily operations, ensuring strict compliance with quality standards.
- Fostered a collaborative team environment through training and mentoring of new staff members.
- Enhanced workflow efficiency by implementing strategic process improvements.
- Conducted performance evaluations to assess training requirements and identify development opportunities.
- Directed scheduling and resource allocation to maximize operational efficiency.
- Enhanced Camp Hope operations by orchestrating engaging activities for participants.
- Orchestrated coordination of case management and housing arrangements for individuals transitioning from county facilities.
- Orchestrated comprehensive coordination of entry assessments.
- Orchestrated rental class facilitation to enhance participant knowledge and skills.
- Facilitated collaboration on project initiatives to ensure adherence to regulatory standards.
- Oversaw a caseload of 68 clients, delivering tailored support and ensuring efficient service delivery.
- Partnered with federal probation agencies to strengthen housing and employment stability initiatives for probationers.
- Organized and led peer support group sessions.
- Housing and employment case management within the ROW project
FCS Supervisor
Consistent Care
Spokane, WA
05.2018 - 08.2021
- Oversaw daily operations, ensuring strict compliance with quality standards.
- Fostered a collaborative team environment through training and mentoring of new staff members.
- Enhanced workflow efficiency by implementing strategic process improvements.
- Conducted performance evaluations to assess training requirements and identify development opportunities.
- Managed a caseload of 42 clients, ensuring personalized support and effective service delivery.
- Facilitated housing and employment opportunities for 65% of clients.
Regional Operations Manager
Compass Career Solutions
Spokane, WA
05.2017 - 10.2018
- Directed cross-functional teams to optimize operational efficiency across regional branches.
- Spearheaded process improvements to streamline workflows and reduce operational costs.
- Designed and implemented training programs to enhance staff performance and ensure compliance standards.
- Evaluated regional performance metrics to uncover trends and inform strategic decisions.
- Collaborated with executive leadership to synchronize regional objectives with corporate strategies.
- Directed budget management processes to ensure optimal resource allocation aligned with organizational priorities.
- Cultivated a culture of continuous improvement through mentorship of team members on best practices.
- Collaborated with regional managers to share best practices and enhance process efficiency.
- Evaluated and analyzed performance data to identify improvement opportunities and formulate corrective action plans.
- Led a diverse team of employees, cultivating a positive work environment that promoted collaboration and professional development.
- Facilitated weekly meetings with regional staff to evaluate progress, address challenges, and ensure timely task completion.
- Designed and implemented comprehensive training plans for new and existing staff to enhance competency and ensure compliance.
- Executed comprehensive audits of operational procedures to uphold compliance with industry regulations and company policies.
Employment Case Manager
SL Start
Spokane, WA
06.2014 - 05.2016
- Executed comprehensive assessments to identify client needs and formulate customized employment plans.
- Collaborated with community resources and employers to drive successful job placements for clients.
- Oversaw client progress, delivering continuous support and guidance throughout employment journey.
- Facilitated collaboration among multidisciplinary teams to enhance comprehensive support for clients facing employment barriers.
- Executed completion of DVR contract requirements to ensure compliance with regulatory standards.
- Executed DDA contracts to ensure compliance in employment case management processes.
DSP Lead
Aacres of Washington
Spokane, WA
05.2012 - 03.2014
- Facilitated direct support for individuals with developmental disabilities, prioritizing safety and well-being.
- Facilitated implementation of individualized care plans, adapting strategies to enhance client outcomes.
- Orchestrated community integration activities to enhance social skills and promote client independence.
- Oversaw daily living activities to enhance self-sufficiency and foster personal growth among clients.
- Recorded client progress and behaviors to ensure adherence to regulatory standards.
NAC/Med Assistant/activities Director
Mallon Place
Spokane, WA
04.2003 - 05.2012
- Orchestrated planning and execution of engaging activities for residents.
- Spearheaded collaboration initiatives among staff to enhance daily event operations.
- Developed and implemented innovative programming concepts to enhance resident engagement.
- Directed scheduling of activities to enhance operational efficiency.
- Administered medication distribution to all residents, ensuring compliance with health regulations.
- Facilitated resident assistance with activities of daily living (ADLs).
Education
Social Services
Spokane Falls Community College
Spokane, WASocial Services
Spokane Falls Community College
Spokane, WASkills
- Assisted in onboarding new team members regarding company procedures and best practices Supported colleagues by offering mentorship and guidance during project execution Organized knowledge sharing sessions to improve team skills
- Motivated to accomplish goals and surpass performance benchmarks
- Directed staff management initiatives to optimize team performance and productivity
- Assisted customers with inquiries to improve satisfaction Helped resolve product-related issues Supported communication between customers and service teams
- Assisted team members in reaching project objectives Supported colleagues in fostering a positive atmosphere Helped maintain high levels of morale and productivity
- Directed strategic decision-making initiatives to optimize operational efficiency
- Implemented advanced analytical techniques to address complex challenges
- Spearheaded comprehensive strategic planning initiatives to align organizational objectives
- Spearheaded staff development initiatives to elevate team skills and performance
- Assisted in planning team-building events to improve collaboration and communication skills Supported colleagues in reaching project objectives through teamwork Contributed to a positive workplace atmosphere by promoting team spirit and engagement
- Assisted in developing processes to improve team efficiency Supported team members in following established protocols Helped document workflows for better clarity
- Spearheaded operations management initiatives to optimize efficiency and productivity
- Directed process monitoring initiatives and executed improvement strategies
- Assisted teams in delivering projects on time and within budget Supported project planning and execution to achieve set goals Collaborated with stakeholders to enhance communication and provide project updates
- Fostered and reinforced professional relationships to drive collaborative efforts
- Directed comprehensive schedule development to enhance project timelines
- Established and supervised policy enforcement protocols to uphold compliance standards
- Orchestrated comprehensive project planning to guarantee timely delivery and alignment with strategic objectives
- Facilitated engaging presentations for diverse audiences, enhancing overall communication effectiveness
- Mediated conflict resolution processes to strengthen team collaboration
- Utilized software expertise to optimize operational workflows
- Directed comprehensive case management processes to enhance client support effectiveness
- Assisted clients in accessing housing resources and services Supported individuals in completing housing assistance applications Facilitated housing retention through case management Coordinated with local agencies to provide access to housing programs
- Assisted in creating employment programs for job seekers Supported teams in conducting training sessions for skill development Aided individuals in crafting resumes and preparing for interviews
- Executed coordinated entry assessments to streamline client intake processes
- Assisted individuals in exploring housing options to avoid homelessness Supported clients in obtaining necessary resources and services for secure housing Collaborated with local organizations to implement housing diversion programs
- Implemented crisis intervention strategies to stabilize volatile situations and enhance safety protocols
- Executed CPR and administered Narcan to individuals experiencing medical emergencies
- Assisted individuals in obtaining shelter services and resources Supported daily operations of shelter activities Collaborated with team members to foster a safe and welcoming environment
- Assisted in organizing community outreach programs for homeless individuals Collaborated with local agencies to provide essential resources and services Participated in fundraising events to support homelessness initiatives
Work History
01-2003
Accomplishments
- Successfully housed individuals from camp hope.
- Worked in emergency shelters
Affiliations
Housing alliance
Homless coalition
SNAP
Camas recovery
Recovery cafe
Carl maxey center
Certification
Agency affiliated counselor
Timeline
Program Director
Aim Community Services
11.2024 - Current
FCS Supervisor/ ROW Project
Compassionate Addiction Treatment
09.2021 - 10.2024
FCS Supervisor
Consistent Care
05.2018 - 08.2021
Regional Operations Manager
Compass Career Solutions
05.2017 - 10.2018
Employment Case Manager
SL Start
06.2014 - 05.2016
DSP Lead
Aacres of Washington
05.2012 - 03.2014
NAC/Med Assistant/activities Director
Mallon Place
04.2003 - 05.2012
Social Services
Spokane Falls Community College
Social Services
Spokane Falls Community College