Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tiffany Taylor

Account Manager
Las Vegas,NV
Tiffany Taylor

Summary

Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.


Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
years of professional experience

Work History

PRIVIT

Account Manager
09.2021 - Current

Job overview

  • Cultivated strong client relationships to enhance customer satisfaction and retention.
  • Managed account activities, ensuring timely delivery of services and solutions.
  • Collaborated with cross-functional teams to resolve client issues effectively.
  • Analyzed client feedback to identify areas for service improvement and enhancement.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Established long-term customer relationships to enhance client loyalty and satisfaction.

Associa Nevada South

HOA Manager
12.2019 - 08.2021

Job overview

  • Managed daily operations of community associations, ensuring compliance with governing documents and policies.
  • Coordinated communication between homeowners and board members, fostering positive relationships within the community.
  • Developed budgets for community projects, aligning financial resources with strategic goals set by the board.
  • Facilitated meetings and events, encouraging homeowner participation in community decisions and activities.
  • Resolved conflicts among residents through effective mediation techniques, promoting harmonious living environments.
  • Ensured compliance with local laws and regulations by staying up-to-date on changes affecting the HOA industry.
  • Optimized budget allocation by closely monitoring expenses and identifying areas for cost reduction.

Community Management Group

HOA Manager
09.2014 - 10.2019

Job overview

  • Analyzed operational processes to identify improvement opportunities, enhancing overall efficiency of community management practices.
  • Streamlined administrative processes, implementing efficient systems for tracking work orders, invoices, and homeowner requests.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Education

A.J. Dimond High School
Anchorage, AK

Skills

  • Client account management
  • Customer service
  • Teamwork and collaboration
  • Client engagement
  • Strong interpersonal skills
  • Goal oriented
  • Conflict resolution skills
  • Conducting client meetings
  • Vendor relations
  • Vendor management

Timeline

Account Manager

PRIVIT
09.2021 - Current

HOA Manager

Associa Nevada South
12.2019 - 08.2021

HOA Manager

Community Management Group
09.2014 - 10.2019

A.J. Dimond High School

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