Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Taylor

Kingston,Jamaica

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work History

Customer Service Representative

FanDuel
Kingston, JA
08.2024 - 05.2025
  • Assisted customers with inquiries regarding gaming products and services.
  • Resolved customer issues through effective communication and problem-solving skills.
  • Managed customer account information accurately and securely.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Customer Service Representative

Amazon
Kingston , Ja
03.2024 - 07.2024
  • Assisted customers with inquiries regarding gaming products and services.
  • Resolved customer issues through effective communication and problem-solving skills.
  • Managed customer account information accurately and securely.
  • Answered customer inquiries and provided accurate information regarding products and services.

Receptionist

Latoya braid and more
Kingston, Ja
05.2023 - 12.2023
  • Greeted and assisted visitors, ensuring a welcoming atmosphere.
  • Managed multi-line phone system, directing calls to appropriate departments.
  • Scheduled appointments and maintained calendar for office staff.
  • Responded to inquiries promptly, providing accurate information to clients.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Education

Papine High School
Kingston, Ja

None - Cosmetology

Distinction College
Kingston, Ja
01.2023 - 04.2023

Skills

  • Customer service
  • Effective communication
  • Problem resolution
  • Account management
  • Verbal and written communication
  • Live chat support

Timeline

Customer Service Representative

FanDuel
08.2024 - 05.2025

Customer Service Representative

Amazon
03.2024 - 07.2024

Receptionist

Latoya braid and more
05.2023 - 12.2023

None - Cosmetology

Distinction College
01.2023 - 04.2023

Papine High School
Tiffany Taylor