Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Open To Work
Hi, I’m

Tiffany Thomas

Tiffany Thomas

Summary

Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .

Seasoned customer service professional competent in organizing deliveries, dispatching drivers and resolving customer concerns. Detail-oriented, responsive, and adaptable to changing conditions. Proficient in logistics regulations and procedures.

Motivated individual promoting well-rounded skill set including communication and task prioritization. Always ready and willing to pitch in and perform above expectations. Currently pursuing service advisor position within vertical sector.

Overview

1
Certification
8
years of professional experience

Work History

Jeff Wyler Nissan Of Cincinnati
Cincinnati

Service Advisor
08.2020 - 06.2026

Job overview

  • Guided customers in understanding vehicle features and services to enhance their ownership experience.
  • Delivered excellent customer service in a fast-paced environment.
  • Maintained detailed records of customer interactions and service history to ensure continuity of care.
  • Communicated effectively with technicians regarding service needs.
  • Provided timely updates to customers on vehicle status and repairs.
  • Resolved customer concerns with professionalism and empathy.
  • Educated customers on routine maintenance and care for their vehicles.
  • Prepared clear estimates of repair costs, labor times, and parts prices to facilitate informed customer decisions.

Planet Fitness
Cincinnati

Receptionist Administrator
05.2018 - 08.2020

Job overview

  • Managed front desk operations, ensuring smooth member check-in processes.
  • Scheduled appointments and classes, coordinating with staff and members effectively.
  • Greeted and assisted members and visitors with inquiries and concerns.
  • Maintained cleanliness and organization of reception area to enhance member experience.
  • Processed payments and membership renewals using point-of-sale systems accurately.

Education

Paul Mitchell The School
Cincinnati, Ohio

Some College (No Degree) from Cosmetology

University Overview

Skills

Confident Service Advisor experienced in managing diverse responsibilities and fostering positive interactions with various personality types Delivered effective customer service and issue resolution through strong organizational skills in logistics and delivery management Focused on contributing to team success and enhancing operational efficiency in a service-oriented environment

Confident Service Advisor experienced in managing diverse responsibilities and fostering positive interactions with various personality types Delivered effective customer service and issue resolution through strong organizational skills in logistics and delivery management Focused on contributing to team success and enhancing operational efficiency in a service-oriented environment

Certification

  • Master Advisor with Nissan

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Salary Range

$65000/yr - $200000/yr

Timeline

Service Advisor
Jeff Wyler Nissan Of Cincinnati
08.2020 - 06.2026
Receptionist Administrator
Planet Fitness
05.2018 - 08.2020
Paul Mitchell The School
Some College (No Degree) from Cosmetology
Tiffany Thomas