Tiffany Thompson

• Managed all aspects of daily operations, including staffing, inventory, and customer service, ensuring smooth and efficient store performance.

• Led and trained a team to deliver exceptional guest experiences, maintain food safety standards, and drive sales growth.

• Monitored financial performance, including sales, labor costs, and expenses, to optimize profitability.

• Ensured compliance with health and safety regulations, company policies, and brand standards.

• Developed and implemented local marketing strategies to increase community engagement and customer retention.

• Handled vendor relationships, inventory ordering, and supply management to maintain proper stock levels.

• Created a positive and productive work environment, fostering teamwork and professional development among employees.

• Led day-to-day store operations, ensuring efficient workflow, customer satisfaction, and compliance with company policies and healthcare regulations.

• Managed and developed a diverse team, driving performance, engagement, and professional growth.

• Oversaw inventory control, merchandising, and financial performance, consistently meeting or exceeding sales and profitability targets.

• Ensured outstanding customer service by resolving issues, implementing training programs, and fostering a patient-first culture.

• Monitored and enforced safety, health, and operational standards to maintain a secure and compliant retail environment.

• Collaborated with pharmacy staff and corporate leadership to optimize store efficiency and service quality.

• Utilized data analytics to drive business decisions, optimize labor costs, and improve overall store performance.

• Led the transition of stores acquired by Speedway, ensuring seamless integration of company policies, procedures, and brand standards.

• Trained and developed staff during the conversion process, ensuring compliance with Speedway’s operational expectations.

• Managed store performance, including sales, inventory, and customer service, to maintain business continuity and growth.

• Implemented new merchandising strategies, pricing structures, and technology systems to align with corporate objectives.

• Served as the key liaison between legacy employees and corporate leadership, addressing concerns and fostering a positive work environment.

• Ensured operational efficiency and regulatory compliance during the conversion period, minimizing disruptions and maximizing profitability.

• Supervised and trained sales associates in the softlines department (apparel, footwear, and accessories), ensuring excellent customer service and product knowledge.

• Managed merchandising, inventory levels, and product displays to optimize sales and maintain store standards.

• Assisted in scheduling, performance evaluations, and coaching team members to meet and exceed sales goals.

• Provided hands-on leadership during peak hours, resolving customer inquiries and ensuring a seamless shopping experience.

• Collaborated with store management to execute promotions, markdowns, and seasonal floor sets.

• Maintained loss prevention measures, ensuring accurate inventory control and minimizing shrink.