Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Thompson

San Antonio

Summary

Detail-oriented Pharmacy Technician skilled in managing pharmacy inventory and processing prescriptions efficiently. Expertise in PBM processes and patient interaction to provide timely updates on prescription status. Committed to maintaining high standards of accuracy and service in medication dispensing.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Davila Pharmacy
San Antonio
10.2024 - 08.2025
  • Processed and filled prescriptions accurately, ensuring correct medication, dosage, and labeling.
  • Assisted customers with prescription inquiries, insurance billing, and refill coordination.
  • Managed PBM (Pharmacy Benefit Manager) processes, resolving insurance claims and prior authorizations.
  • Maintained and organized inventory, including ordering, receiving, and stocking medications and supplies.
  • Supported pharmacists with workflow efficiency in a high-volume community pharmacy setting.

Pharmacy Technician I

University Health Hospital Discharge Pharmacy
San Antonio
10.2023 - 07.2024
  • Processed and labeled prescriptions with accuracy.
  • Assisted with drug identification, pharmaceutical calculations, and preparing medications for mailing to patients.
  • Responded to patient and clinic inquiries, including refill requests.
  • Managed PBM processes and resolved insurance claim issues.
  • Maintained and organized inventory to ensure medication availability.
  • Supported the Meds To Beds program, ensuring patients received prescriptions before discharge.

Pharmacy Technician

Good Sense Pharmacy
San Antonio
07.2023 - 08.2023
  • Processed prescriptions and performed labeling, drug identification, and pharmaceutical math.
  • Compounded non-sterile dermatology creams.
  • Contacted clinics for prescription refills and entered refill orders in system.
  • Managed PBM processes for insurance billing and claims resolution.
  • Maintained and organized inventory for efficient pharmacy operations.
  • Assisted patients at the counter, drive-thru, and via delivery services.

Pharmacy Technician Trainee

HEB Alon Pharmacy
San Antonio
05.2023 - 06.2023
  • Completed 240 training hours in prescription processing, labeling, drug identification, and inventory control.

Medication Technician

The Laurels in Stone Oak
San Antonio
07.2021 - 11.2022
  • Administered medications, performed med counts, and ordered refills.
  • Maintained medication carts, vital sign logs, and medical equipment cleanliness.

Nurse's Aide

Lytle Lake
Abilene
09.2020 - 03.2021
  • Provided personal care, assisted with meals, and maintained patient comfort and hygiene.

Direct Support Professional

ResCare
Abilene
05.2018 - 07.2020
  • Provided overnight care, completed household tasks, and assisted with patient needs.

Direct Care Staff

Abilene State Supported Living Center
Abilene
02.2016 - 08.2016
  • Delivered personal care, repositioned clients, cleaned equipment, and documented patient status.

Education

Pharmacy Technician Program -

Pima Medical Institute
San Antonio, TX

Skills

  • Prescription processing and labeling
  • Dosage calculations
  • Customer relationship management
  • Team collaboration
  • Attention to detail
  • Patient education on dosage
  • Non-sterile compounding
  • Insurance billing and refills
  • Pharmacy benefit management processes
  • Inventory control and stocking
  • Workflow organization and efficiency
  • Quality control procedures
  • Customer service excellence
  • Meds to beds program support

Certification

  • Certified Pharmacy Technician (CPhT), PTCB, 454995491
  • Registered Pharmacy Technician in Training, Texas State Board of Pharmacy, 348706
  • CPR Certified, American Heart Association
  • Heart Saver First Aid

Timeline

Pharmacy Technician

Davila Pharmacy
10.2024 - 08.2025

Pharmacy Technician I

University Health Hospital Discharge Pharmacy
10.2023 - 07.2024

Pharmacy Technician

Good Sense Pharmacy
07.2023 - 08.2023

Pharmacy Technician Trainee

HEB Alon Pharmacy
05.2023 - 06.2023

Medication Technician

The Laurels in Stone Oak
07.2021 - 11.2022

Nurse's Aide

Lytle Lake
09.2020 - 03.2021

Direct Support Professional

ResCare
05.2018 - 07.2020

Direct Care Staff

Abilene State Supported Living Center
02.2016 - 08.2016

Pharmacy Technician Program -

Pima Medical Institute