Tiffany Tillinghast
Apple Valley,CA
Summary
Result-driven General Merchandise Associate with background in diverse retail settings. Experience includes stocking merchandise, managing product displays, and customer service. Strengths encompass strong organizational skills, ability to multitask effectively and keen eye for detail. Significant contributions made to improving store efficiency and maintaining optimal inventory levels in previous roles.
Overview
15
15
years of professional experience
2012
2012
years of post-secondary education
Work History
General Merchandise Associate
Target
Hesperia, California
11.2021 - Current
- Stock shelves with merchandise to maintain store presentation and organization.
- Assist guest in locating products and answering inquiries promptly.
- Operate cash register and process transactions accurately and efficiently.
Teller
Americas First Credit Union
Page, Arizona
03.2021 - 09.2021
- Processed customer transactions accurately and efficiently at a financial institution.
- Managed cash drawer, ensuring balanced records throughout shifts.
- Balanced cash drawer daily to ensure accurate funds management.
- Handled deposits, withdrawals, and loan payments securely.
- Collaborated with team members to improve customer service processes.
Front Desk Receptionist
Hyatt
Page, Az
02.2021 - 04.2021
- Greeted guests warmly and provided information on hotel services.
- Managed check-in and check-out processes efficiently for all guests.
- Handled guest inquiries and resolved issues promptly and professionally.
- Coordinated with maintenance to address facility concerns reported by guests.
- Assisted with bar and restaurant orders while handling front desk responsibilities.
Front Desk Receptionist
Travelodge
Hesperia, CA
04.2017 - 05.2018
- Coordinated room assignments and ensured guest preferences were met.
- Maintained cleanliness and organization of front desk area for professionalism.
- Collaborated with housekeeping to ensure room readiness for incoming guests.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Shift Leader
Wingstop
Pomona, California
12.2015 - 11.2016
- Supervised daily operations and ensured compliance with health and safety standards.
- Trained new employees on customer service and food preparation procedures.
- Managed inventory levels and coordinated stock replenishment to meet demand.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted general manager with operations game plan and company initiatives implementation.
- Scheduled team members for shifts based on business needs and customer demand.
Front Cashier
KFC
Hesperia, CA
05.2013 - 12.2015
- Processed customer transactions efficiently and accurately.
- Handled cash register operations and balanced cash drawers.
- Assisted customers with menu selections and answered inquiries.
- Managed inventory restocking for front-facing products and supplies.
- Operated point-of-sale systems efficiently and accurately to process customer orders.
Cashier
Wendy's
05.2011 - 05.2013
- Maintained cleanliness and organization of the dining area and workstations.
- Assisted with inventory management of food supplies and merchandise.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Oak Hills High School
Hesperia, CASome College (No Degree) - Education
Western Governors University
Salt Lake City, UTSkills
- Inventory management
- Team collaboration
- Conflict resolution
- POS system operation
- Goal-oriented mindset
- Cash handling proficiency
- Stock replenishment
- Budgeting and financial skills
- Equipment maintenance
- Adaptability and flexibility
- Loading and unloading
- Order filling
- Excellent communication
- Professional demeanor
References
References available upon request.
Timeline
General Merchandise Associate
Target
11.2021 - Current
Teller
Americas First Credit Union
03.2021 - 09.2021
Front Desk Receptionist
Hyatt
02.2021 - 04.2021
Front Desk Receptionist
Travelodge
04.2017 - 05.2018
Shift Leader
Wingstop
12.2015 - 11.2016
Front Cashier
KFC
05.2013 - 12.2015
Cashier
Wendy's
05.2011 - 05.2013
Oak Hills High School
Some College (No Degree) - Education
Western Governors University