Tiffany Tomlin
Macclenny,FL
Summary
Facilitated sales growth through targeted promotions for seasonal and premium menu items.,Created a customer-focused atmosphere that encouraged repeat business via personalized service.,Supported additional revenue generation by effectively upselling to customers and assisting sales representatives.
Overview
18
18
years of professional experience
Work History
Culinary Manager
Chili's Restaurant Grill & Bar
Jacksonville, FL
03.2021 - Current
- Led culinary team in preparing high-quality menu items, ensuring consistency and adherence to recipes.
- Streamlined kitchen operations for improved efficiency, reducing food waste and enhancing service speed.
- Implemented training programs for new staff, fostering skill development and improving overall team performance.
- Managed inventory control processes, maintaining optimal stock levels and minimizing costs through effective ordering strategies.
Server
Gator's Dockside
Jacksonville, FL
08.2015 - 03.2021
- Kept register accurate through correct billing, payment processing and cash management practices.
- Work with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Create orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Help customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Route Manager
B&B Exterminating Co. Inc.
Jacksonville , FL
06.2008 - 03.2014
- Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Drove operational improvements which resulted in savings and improved profit margins.
Education
High School Diploma -
Baker County Senior High
Glen St. Mary4 2008
Skills
- Assisted in providing high-volume dining experiences for guests
- Supported hospitality operations to enhance service quality
- Facilitated guest relations to ensure positive interactions
Timeline
Culinary Manager
Chili's Restaurant Grill & Bar
03.2021 - Current
Server
Gator's Dockside
08.2015 - 03.2021
Route Manager
B&B Exterminating Co. Inc.
06.2008 - 03.2014
High School Diploma -
Baker County Senior High