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Experienced Administrative Support Assistant with a demonstrated
history of working in the medical field. Skilled in Customer Service,
Microsoft Word, Data Entry, and Handling tasks with accuracy and
efficiency. Strong administrative professional with a Bachelor of Business
Administration (BBA) focused in Health/Health Care
Administration/Management from DeVry University Charlotte Campus.
Professional Summary
Skills
Team Oriented Flexibility/Adaptability
Results Driven Reliability/Responsibility
Communication Self-Motivation
Customer Satisfaction Microsoft Office
Patient Scheduling Office Support
Multitasking and Time
Management
Confidentiality and Data
Protection
Overview
13
13
years of professional experience
Work History
ADMIN SUPPORT ASSISTANT III
MECKLENBURG COUNTY PUBLIC HEALTH
Charlotte
01.2013 - 01.2019
PATIENT ACCOUNT REPRESENTATIVE
CAROLINAS REHABILITATION
Charlotte
01.2010 - 01.2013
To provide a professional level of administrative and secretarial support services to team members in the
performance of their duties
To provide professional level administrative support services to the TB/Refugee Supervisor, TB nurses and
Refugee nurse by making sure that the patients are registered and checked in properly
To provide support to the physical therapist by making sure that the patients were checked in and that their
insurance information had been verified so that they would know how many times they would be able to see
the patient.
PATIENT REGISTRAR
MECKLENBURG COUNTY PUBLIC HEALTH
Charlotte
01.2006 - 01.2010
To register patients in a timely manner, while ensuring that they are not late for their appointment and
making sure that all information in the system is accurate.
SENIOR ADMIN SUPPORT ASSISTANT
CHILDREN'S DEVELOPMENTAL SERVICES
Charlotte
01.2019
Education
MASTER OF PUBLIC ADMINISTRATION - PUBLIC ADMINISTRATION
KELLER GRADUATE SCHOOL OF MANAGEMENT
Apr 2024
GRADUATE CERTIFICATE - HEALTH SERVICES MANAGEMENT
KELLER GRADUATE SCHOOL OF MANAGEMENT
Oct 2023
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, Management
DEVRY UNIVERSITY
Aug 2018
Timeline
SENIOR ADMIN SUPPORT ASSISTANT
CHILDREN'S DEVELOPMENTAL SERVICES
01.2019
ADMIN SUPPORT ASSISTANT III
MECKLENBURG COUNTY PUBLIC HEALTH
01.2013 - 01.2019
PATIENT ACCOUNT REPRESENTATIVE
CAROLINAS REHABILITATION
01.2010 - 01.2013
PATIENT REGISTRAR
MECKLENBURG COUNTY PUBLIC HEALTH
01.2006 - 01.2010
MASTER OF PUBLIC ADMINISTRATION - PUBLIC ADMINISTRATION
KELLER GRADUATE SCHOOL OF MANAGEMENT
GRADUATE CERTIFICATE - HEALTH SERVICES MANAGEMENT
KELLER GRADUATE SCHOOL OF MANAGEMENT
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, Management
Administrative Assistant Intern at Mecklenburg County Public Health Department- Meck DentalAdministrative Assistant Intern at Mecklenburg County Public Health Department- Meck Dental