Tiffany Upshaw
McCalla,AL
Summary
Dedicated payroll administrator with extensive experience in processing payroll for over 300 employees. Recognized for attention to detail and strong customer service skills, ensuring timely and accurate compensation while maintaining adherence to compliance standards.
Overview
26
26
years of professional experience
Work History
Payroll Specialist
Birmingham Police Department
Birmingham, AL
04.2024 - Current
- Processed payroll for over 300 employees, ensuring timely and accurate compensation.
- Resolved payroll discrepancies by investigating issues and implementing corrective measures.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
Registrar
Midfield Elementary School
Midfield, AL
01.2012 - 06.2022
- Coordinated student enrollment processes to ensure accurate record-keeping and compliance with district regulations.
- Managed scheduling of classes and resources, optimizing educational offerings for diverse student needs.
- Streamlined registration procedures, enhancing efficiency and reducing processing time for new enrollments.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Verified paperwork accuracy and checked for completion prior to processing.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Supported students in distress by connecting them with appropriate academic and mental health resources.
- Upheld HIPAA regulations and standards for protecting patient information.
Payroll Coordinator
Midfield Elementary School
Midfield, AL
01.2005 - 01.2012
- Maintained employee records in payroll system, facilitating timely updates and audits.
- Responded to payroll inquiries from staff, providing detailed guidance and support to resolve issues.
- Coordinated benefits enrollment and deductions, ensuring correct application in payroll calculations.
- Maintained strict confidentiality of all payroll information and records.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Provided customer service to employees regarding payroll inquiries and issues.
- Monitored front areas so that questions could be promptly addressed.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Accounting Assistant
Cox Radio Station
Birmingham, AL
01.2000 - 01.2005
- Assisted in preparing monthly financial statements, enhancing reporting accuracy and consistency.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Handled day-to-day accounting processes to drive financial accuracy.
- Entered figures using 10-key calculator to compute data quickly.
Education
High School Diploma - Data Entry
Bessemer State Community College
Bessemer05-1990
High School Diploma -
Jess Lanier High School
Bessemer05-1988
Skills
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
Timeline
Payroll Specialist
Birmingham Police Department
04.2024 - Current
Registrar
Midfield Elementary School
01.2012 - 06.2022
Payroll Coordinator
Midfield Elementary School
01.2005 - 01.2012
Accounting Assistant
Cox Radio Station
01.2000 - 01.2005
High School Diploma - Data Entry
Bessemer State Community College
High School Diploma -
Jess Lanier High School