Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Valero

Summary

Sales professional with a 5+ years of experience in driving revenue growth and building strong client relationships. Proven track record of exceeding sales targets through exceptional customer service. Bilingual communicator skilled at connecting with diverse clients and understanding their needs. Seeking an opportunity to apply my skills in a challenging sales environment and contribute to the success of the team.

Overview

8
8
years of professional experience

Work History

Inside Sales Account Manager

Vacations To Go
01.2022 - Current
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques
  • Answered an average of 20 incoming customer calls daily to answer questions and objections closing the sale
  • Exceed sales goals since being hired at the company
  • Achieved $1 Million in commissionable sales during my first and 1.7 Million during my second year with a closing ratio over 20% and
  • Maintained customer loyalty by delivering fast, friendly, and knowledgeable service for routine questions and service complaints
  • Achieved a 95% customer satisfaction score upon the first month and maintained
  • Accomplished department sales record in a month by selling $250k
  • 26% repeat business conversion

Sales Manager

Metro By T-Mobile
06.2019 - 12.2021
  • Prepared cash deposits with zero discrepancies
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Maintained records related to sales, returns and inventory availability
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

General Dentist

Jose Marti High Tech Center
05.2018 - 12.2018
  • Interviewed patients, reviewed health history information, and performed checkups to diagnose oral issues and diseases
  • Diagnosed and treated infections, mouth ulcers and other problems with oral mucosa
  • Interpreted X-rays to make accurate diagnoses and decisions about treatments

Dental Assistant

Dental Center Urdaneta
01.2017 - 04.2018
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns
  • Sterilized rooms and prepped equipment and instruments for procedures daily
  • Helped Dentist complete routine and advanced procedures by preparing patients and instruments for expected needs

Education

Dentistry -

UGMA Gran Mariscal De Ayacucho
Venezuela
05.2019

Dental Assistant -

Dental Center Urdaneta
Barcelona, Anz
04.2018

Skills

    Bilingual; English and Spanish, Microsoft Office, Data management, Good telephone etiquette, Sales expertise, Complaint resolution, Sales Closing, Customer service, Problem solving strength, Outbound calls, Account management, Proactive and collaborative, Quick learner, Energetic work attitude, RTPOS system knowledge

Timeline

Inside Sales Account Manager

Vacations To Go
01.2022 - Current

Sales Manager

Metro By T-Mobile
06.2019 - 12.2021

General Dentist

Jose Marti High Tech Center
05.2018 - 12.2018

Dental Assistant

Dental Center Urdaneta
01.2017 - 04.2018

Dental Assistant -

Dental Center Urdaneta

Dentistry -

UGMA Gran Mariscal De Ayacucho

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Tiffany Valero