Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Pro Shop Assistant
Turkey Creek Golf Club
08.2023 - 11.2023
Enhanced customer satisfaction by providing exceptional service and product recommendations.
Streamlined inventory management for increased efficiency and improved stock control.
Collaborated with Pro Shop Manager to develop seasonal merchandising plans, keeping the store visually appealing and current.
Maintained accurate records of daily transactions, ensuring proper cash handling procedures were followed at all times.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained golf course software for reservations.
Internship
Hue. Salon
04.2023 - 08.2023
Enhanced customer satisfaction by providing efficient and professional front desk services.
Streamlined office operations for improved productivity with effective organization and communication skills.
Increased guest retention by maintaining a welcoming and organized reception area.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Resolved technical issues with computers and wifi.
Store Assistant
Lake Sonoma
05.2021 - 08.2021
Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
Answered phone calls and kept paperwork filed as well as organized.
Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
Collaborated with team members to ensure seamless operations during peak hours and special events.
Greeted customers, helped locate merchandise, and suggested suitable options.
Cart Barn
Windsor Golf Club
04.2020 - 08.2023
Enhanced customer satisfaction by providing efficient golf cart services and maintaining a clean and organized cart barn area.
Improved safety standards by conducting regular inspections of golf carts for potential maintenance issues.
Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts.
Assisted in the training and guidance of new cart barn staff members, fostering a team-oriented work environment.
Collaborated with pro shop staff to ensure seamless communication regarding golfer reservations and special requests.
Fostered a welcoming atmosphere by greeting guests warmly, offering assistance with cart operation instructions if needed.
Shut down facility daily by turning off lights, storing equipment and locking doors.
Cashier/Food Expeditor
JoJos Hawaiian Food Truck
01.2020 - 12.2023
Maintained a clean and organized workspace, contributing to a positive customer experience.
Assisted in restocking food items and condiments, ensuring efficient service during peak hours.
Managed cash register operations accurately, maintaining proper cash balances at the end of each shift.
Collaborated with kitchen staff to ensure timely order preparation and delivery to customers.
Handled customer complaints professionally, resolving issues promptly and courteously.
Contributed to inventory management by monitoring stock levels and reporting shortages or overages as needed.
Supported team members during high-volume periods by assisting with food preparation tasks when necessary.
Education
Business Degree - General
William Jessup University
Rocklin, CA
12.2023
Skills
Time management
Verbal and Written Communication
Software (Excel, Microsoft, Google)
Multitasking
Active learning
Cash Register Operations
Timeline
Pro Shop Assistant
Turkey Creek Golf Club
08.2023 - 11.2023
Internship
Hue. Salon
04.2023 - 08.2023
Store Assistant
Lake Sonoma
05.2021 - 08.2021
Cart Barn
Windsor Golf Club
04.2020 - 08.2023
Cashier/Food Expeditor
JoJos Hawaiian Food Truck
01.2020 - 12.2023
Business Degree - General
William Jessup University
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