
Highly motivated Professional with more than 25 years' experience in Customer Service, Office Management, Data Entry, and Supervision of clerical staff. 20 years of experience working with children in group home settings for rehabilitation to society. (working closely with county workers, foster care agencies and courts) Strong time management skills with ability to multi-task and prioritize daily functions. Excellent employee relation skills and effective communication to peers and management. Detail Oriented and Organized. Authorized to work in the US for any employer
Assisted customers with inquiries and resolved issues effectively
Maintained front desk operations to enhance visitor experiences
Utilized MS Office tools to streamline daily administrative tasks
Provided exceptional receptionist services with a focus on customer satisfaction
Supported case management processes through comprehensive care planning
Applied medical terminology knowledge to improve communication in medical settings
Performed data entry tasks to ensure accurate record-keeping
Facilitated engaging interactions with children in various settings
Demonstrated strong organizational skills in managing multiple priorities
Managed time efficiently to meet deadlines and deliver quality service
Exhibited professional phone etiquette to enhance customer interactions
Assisted in HR functions to support workforce management
Gained valuable experience in medical office environments