Tiffany Watkins
Summary
Dynamic food service professional with extensive experience at Pearland ISD, excelling in inventory management and employee evaluation. Proven track record in enhancing operational efficiency and fostering teamwork. Skilled in food preparation and sanitation standards, consistently delivering high-quality service while minimizing waste and ensuring customer satisfaction.
Experienced with managing kitchen operations and staff in dynamic food service environment. Utilizes effective communication and leadership to maintain high standards of service. Track record of optimizing inventory processes and enhancing customer experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Food Service Manager
Pearland ISD
11.2024 - Current
- Implemented cost-saving measures through effective portion control and minimizing food waste.
- Assessed inventory levels regularly, maintaining optimal stock to prevent shortages or surplus.
- Fostered a positive work environment by addressing employee concerns effectively while promoting team collaboration.
- Helped Food Service Manager train cafeteria staff in food preparation, line process and health regulations.
- Conducted regular performance evaluations for staff members to provide constructive feedback on their strengths as well as areas needing improvement.
Bartender
Hometown Seafood
11.2024 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Texas Roadhouse
08.2024 - 11.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Assistant Food Service Manager
Killeen ISD
03.2022 - 11.2024
- Assisted Food Service Manager with planning and preparation of breakfast, lunch and dinner for over [Number] guests.
- Observed staff confirm safety and quality standards.
- Trained new hires on company policies, procedures, and best practices for exceptional service delivery.
- Practiced safe work habits and encouraged staff to do same.
- Accurately monitored inventory levels in order to accurately order supplies.
- Increased overall efficiency by implementing standardized operating procedures for all food production tasks in the kitchen area.
- Oversaw food presentation, guaranteeing visually appealing dishes that met quality and consistency requirements.
Server
Floyd's Cajun Seafood
04.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Food Service Worker
Pearland ISD
08.2017 - 12.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
To Go Specialist
Chili's Bar and Grill
08.2017 - 03.2021
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Education
Pearland High School
Pearland, TXAssociate of Arts - Psychology
Alvin Community College
Alvin, TX01-2027
Skills
- Food preparation
- Scheduling staff
- Sanitation standards
- Food presentation
- Inventory management
- Allergy awareness
- Menu planning
- Employee evaluation
Certification
Teacher's Aide with ParaPro Prep
Timeline
Assistant Food Service Manager
Pearland ISD
11.2024 - Current
Bartender
Hometown Seafood
11.2024 - 03.2025
Server
Texas Roadhouse
08.2024 - 11.2024
Assistant Food Service Manager
Killeen ISD
03.2022 - 11.2024
Server
Floyd's Cajun Seafood
04.2021 - 12.2021
Food Service Worker
Pearland ISD
08.2017 - 12.2021
To Go Specialist
Chili's Bar and Grill
08.2017 - 03.2021
Pearland High School
Associate of Arts - Psychology
Alvin Community College
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