Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Watson

Mobile,AL

Summary

Insurance professional with in-depth experience in verifying insurance coverage and handling patient information to ensure smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Proficient in utilizing verification systems and maintaining comprehensive records while displaying strong attention to detail and collaborative mindset.

Overview

11
11
years of professional experience

Work History

Insurance Verification Specialist

The Wellness Collective
11.2023 - Current
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.

Payment Account Services & Collections

ClaimPay Inc.
03.2022 - 02.2023
  • Posted all payments from the insurance carrier to patient accounts.
  • Managed large volumes of data efficiently and with great care on daily basis.
  • Supported audits by providing detailed records of all posted payments and adjustments upon request.
  • Communicated effectively with others through active listening and dynamic interpersonal skills.

Patient Care Coordinator

The Center for Reproductive Medicine
11.2016 - 03.2022
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.

Medical Biller (Level 2)

TruBridge
04.2014 - 11.2016
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.

Medical Billing and Coding Externship

Mobile OB/GYN
03.2015 - 04.2015
  • Completed 80 hours
  • Verified insurance, filed, received and posted payments, refunded patients’ payments, etc.

Education

Medical Billing & Coding Diploma -

Remington College
04.2015

High School (Advanced) Diploma - undefined

Ben C. Rain High School
01.2004

Skills

  • Attention to detail
  • Patient confidentiality
  • HIPAA compliance
  • Insurance coverage verification
  • Data entry proficiency and review
  • Customer service
  • Communication and interpersonal skills
  • Insurance billing
  • Coordination and scheduling
  • Coverage and authorizations

Timeline

Insurance Verification Specialist

The Wellness Collective
11.2023 - Current

Payment Account Services & Collections

ClaimPay Inc.
03.2022 - 02.2023

Patient Care Coordinator

The Center for Reproductive Medicine
11.2016 - 03.2022

Medical Billing and Coding Externship

Mobile OB/GYN
03.2015 - 04.2015

Medical Biller (Level 2)

TruBridge
04.2014 - 11.2016

High School (Advanced) Diploma - undefined

Ben C. Rain High School

Medical Billing & Coding Diploma -

Remington College
Tiffany Watson