Tiffany Webb
Chesterfield,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Residential Supervisor
Diversity Training & Support Center
05.2019 - Current
- Developed strong relationships with external agencies, collaborating to secure additional resources or services for residents as needed.
- Enhanced resident care by effectively managing and overseeing staff in daily activities.
- Advocated for social and community service programs to increase awareness and funding.
- Implemented strategies to increase public awareness of social and community service programs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Boosted overall program efficiency by analyzing data trends, identifying areas for improvement, and implementing necessary changes.
- Assessed community needs and identified resources for social and community service programs.
Residential Counselor
Chesterfield County Mental Health
02.2008 - 05.2019
- Reduced behavioral incidents by employing de-escalation techniques to maintain a calm environment.
- Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
- Served as a liaison between families or guardians of clients when necessary; providing updates about clients' progress or addressing any concerns they may have.
- Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Education
Some College (No Degree) - Information Technology
Brightpoint Community College
MidlothianHigh School Diploma -
Lloyd C. Bird High School
Chesterfield, VA06.2007
Skills
- Agile Coaching
- Attention to Detail
- Work Planning and Prioritization
- Time Management
- Collaboration
- Conflict Resolution
- Change Management
- Meeting Facilitation
Certification
- CSM-Certified Scrum Master
Timeline
Residential Supervisor
Diversity Training & Support Center
05.2019 - Current
Residential Counselor
Chesterfield County Mental Health
02.2008 - 05.2019
Some College (No Degree) - Information Technology
Brightpoint Community College
High School Diploma -
Lloyd C. Bird High School
- CSM-Certified Scrum Master
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