Tiffany Williams
Leon,WV
Summary
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Store Manager
Fruth Pharmacy
Charleston, WV
08.2014 - Current
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Recruited, trained and supervised new employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Resolved customer complaints in a timely manner.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Delegated work to staff, setting priorities and goals.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Key Holder
Dollar General Market
Point Pleasant , WV
06.2022 - 07.2023
- Provided customer service including cashiering, merchandising and restocking shelves.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Assisted customers with product selection and resolving complaints.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Counted and balanced registers.
- Used Point of Sale register system to complete transactions.
- Ensured store was opened and closed in a timely manner according to company policies.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Point Pleasant High School
Point Pleasant, WV05-1999
Skills
- Store operations oversight
- Inventory management
- Outstanding communication skills
- Employee scheduling
- Team building and leadership
- Store merchandising
- Product merchandising
- Team motivation
- Customer service management
- Multitasking and organization
- Training and mentoring
- Friendly and positive
- Accurate cash handling
- POS systems
- Delegating work
Timeline
Key Holder
Dollar General Market
06.2022 - 07.2023
Store Manager
Fruth Pharmacy
08.2014 - Current
High School Diploma -
Point Pleasant High School
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