TIFFANY WILLIAMS

Determine the eligibility of applicants and recipients for public assistance programs through interactive systems Tennessee Eligibility Determination System and InterChange. Compiles and organizes medical records while providing guidance and advice with resources based on client needs.

• First level supervisor for approximately 6 to 18 Field Representatives, responsible for data collection in hard to count geographical areas.
• Assist with training of employees, review and approve payroll, and leave submissions for staff.
• Responsible for ensuring group’s performance meet standards and expectations set forth by bureau and survey sponsors.
• Reviewed work of team members, assessed quality of research and recommend improvements.
• Investigated issues and developed effective solutions.
• Completed projects milestones on time by keeping team members on task and operating with efficiency.

• Perform the instructional and classroom management processes for teachers who are absent for a day or longer periods of time.
• Taking attendance, explaining assignments, and maintaining classroom structure.
• Comply with all school regulations and policies at all times.

• Identified the best method for retrieving specimens, prepared specimens for laboratory testing, and performed screening procedures.
• Obtained blood specimens by performing venipuncture and fingersticks.
• Maintained specimen integrity by using aseptic technique, followed department procedures, observed isolation procedures.
• Performed bleeding-times tests by entering results to the computer, notified pathologist of results outside normal ranges.
• Tracked collected specimens by initialing, dating, and noting times of collection. Maintained daily tallies of collections performed.

• Administered B12/B12 Lipo weight loss injections, weighing, manual vitals, and phlebotomy.
• Performed patient follow-ups, scheduled appointments, and participated in marketing of weight loss products.

• Assisted in patient education and performed foot checks under the direction of a registered nurse.
• Helped patients create diet plans according to the nutritional dietitian specifications.

• Participated in patient’s pre, intra, and post dialysis physical assessments.
• Prepared and monitored the hemo dialyzer and hemodialysis machine and performed the required quality control checks.
• Initiated, monitored, and terminated dialysis treatment according to clinic policies and procedures.
• Assisted in training and teaching new staff members.

• Supervised over 30 employees.
• Performed and coordinated all required training for employees on revised or new procedures.
• Conducted employee audits, assessments, and retrained employees.

Approximate Graduation: 2029