Tiffany Winters
Summary
Dedicated concierge and educational support professional with a strong emphasis on customer service and conflict resolution. Proven success in improving guest experiences through quick, informed responses and local insights. Detail-oriented paraeducator skilled in implementing individualized education plans and fostering positive classroom dynamics. Experienced tutor focused on enhancing student academic outcomes and test preparedness, with comprehensive knowledge of curriculum requirements.
Overview
4
4
years of professional experience
Work History
Concierge
Stratton Amenities
Oakland, California
05.2026 - Current
- Responded promptly to guest requests, enhancing overall guest satisfaction.
- Assisted guests with inquiries, offering tailored local information and recommendations.
Paraeducator Apprentice
ACOE
Hayward, California
05.2026 - 06.2026
- Assisted teachers in implementing individualized education plans for students.
- Supported classroom activities by preparing instructional materials and resources.
- Monitored student behavior to ensure a positive learning environment.
Security Officer
Barbier Security Group
San Rafael, California
08.2025 - 05.2026
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential security risks and breaches.
- Operated surveillance equipment to observe activities within the facility.
Tutor
Oakland Housing Authority
Oakland, California
08.2022 - 05.2024
- Developed individualized tutoring plans for diverse student needs.
- Facilitated engaging learning sessions in various subjects.
- Assessed student progress and adapted teaching methods accordingly.
Education
High School Diploma -
Fremont High School
Oakland, CA06-2000
Some College (No Degree) - Journalism
College of Alameda
Alameda, CASkills
- Customer service and concierge support
- Conflict resolution strategies
- Effective time management
- Assessment of learning outcomes
- Preparation of instructional materials
- Management of classroom environments
- Development of individualized education plans
- Excellence in customer service
- Awareness of situational dynamics
- Monitoring student behavior
- Support in classroom settings
- Strategies for tutoring
Timeline
Concierge
Stratton Amenities
05.2026 - Current
Paraeducator Apprentice
ACOE
05.2026 - 06.2026
Security Officer
Barbier Security Group
08.2025 - 05.2026
Tutor
Oakland Housing Authority
08.2022 - 05.2024
High School Diploma -
Fremont High School
Some College (No Degree) - Journalism
College of Alameda