Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Tiffany Witt

Bedford,Virginia

Summary

Detail-oriented professional experienced in account management and administrative operations. Excels in managing multiple priorities, maintaining documentation, and fostering strong client relationships. Demonstrates effective communication and consistent performance in fast-paced settings. Pursuing a remote Customer Service role that offers growth opportunities.

Overview

17
17
years of professional experience

Work History

Account Manager

Smyth Companies, LLC
05.2024 - Current
  • Managed 19 customer accounts for custom product labels across multiple industries, ensuring tailored solutions.
  • Serve as primary customer contact, providing updates, resolving issues, and ensuring high-quality service.
  • Advise customers on label materials, specifications, and production timelines.
  • Coordinate with production, design, and logistics teams to support accurate order fulfillment and on-time delivery.
  • Manage high-volume workflows with strong organizational and multitasking skills.

Insurance Coordinator

Peakview Dental
Bedford, VA
05.2014 - 03.2020
  • Filed and tracked insurance claims, pre-authorizations, and reimbursement requests.
  • Built and maintained relationships with insurance providers to ensure accurate coverage and timely claim resolution.
  • Processed insurance checks while maintaining accurate account records for efficient financial tracking.
  • Contacted customers with overdue accounts to negotiate payment plans and ensure timely collections.

Treatment Coordinator

Forest Dental Center
Forest, VA
05.2009 - 05.2014
  • Coordinated treatment plans with providers, ensuring clarity and alignment on patient care.
  • Explained financial responsibilities and scheduling details to patients, enhancing understanding and compliance.
  • Addressed billing questions and resolved account-related concerns, fostering trust and satisfaction among patients.

Education

Bachelor of Science - Business Administration

Liberty University
05-2024

Associate of Applied Science - Business Administration

Virginia Western Community College

Skills

  • Account management
  • Customer service
  • Attention to detail
  • Analytical thinking
  • Problem-solving
  • Remote work proficiency

Awards

  • Omega Nu Lambda National Honor Society
  • Tau Sigma National Honor Society

Languages

English

Timeline

Account Manager

Smyth Companies, LLC
05.2024 - Current

Insurance Coordinator

Peakview Dental
05.2014 - 03.2020

Treatment Coordinator

Forest Dental Center
05.2009 - 05.2014

Bachelor of Science - Business Administration

Liberty University

Associate of Applied Science - Business Administration

Virginia Western Community College
Tiffany Witt