TIFFANY WORTMAN
Shepherdsville,KY
Summary
Quality Administrator with a strong background in quality assurance and operational efficiency. Developed training modules to enhance process consistency and actively engaged in process improvements to support team productivity.
Overview
13
13
years of professional experience
Work History
Quality Administrator
Best Buy Warehouse
Shepherdsville, KY
01.2021 - 09.2026
- Reviewed manifests and purchase orders from multiple stores for quality assurance, coordinating with teams to address product discrepancies.
- Identified process improvements that streamlined operations and enhanced overall efficiency. to improve efficiency.
- Processed customer returns and issued refunds, ensuring accurate inventory management and customer satisfaction.
- Added items to inventory, answered emails, and handled fraud cases on customer orders.
Inbound Receiver
Rue la Rue
Shepherdsville, KY
07.2020 - 12.2020
- Received and processed new inventory daily, meeting work quota consistently. Worked efficiently and effectively to maintain workflow. Sorted and organized various product types, utilizing a pallet jack for streamlined storage.
- Unloaded shipments from delivery trucks and inspected packages for damage.
- Sorted and organized inventory in the warehouse according to product categories.
- Operated warehouse equipment to move items safely and efficiently within the facility.
Bottling
Jim Beam Distillery
Clermont, KY
09.2019 - 06.2020
- Operated bottling machinery to ensure smooth production flow.
- Monitored quality standards during bottling processes and made adjustments as needed.
- Conducted routine maintenance on bottling equipment for optimal performance.
- Stacked pallets and loaded production lines with alcohol materials to ensure efficient workflow.
Bread Baker
Level up bakery
New Albany, IN
01.2019 - 08.2019
- Mixed and kneaded various doughs for bread production.
- Monitored baking times and temperatures for consistent quality.
- Shaped and scored loaves for optimal expansion during baking.
- Measured ingredients and managed time effectively while developing new recipes.
BREAD BAKER/INTERNSHIP
Blue Dog Bakery
04.2018 - 05.2018
- Managed dough fermentation and proofing processes to ensure optimal flavor development.
- Prepared various types of bread using traditional recipes and techniques.
- Learned to mix bread doughs, progressed from focaccia to shaping baguette doughs, operated bread machines and dough cutters. Managed 128 lb loads independently within designated time while also preparing pizzas for Blue Dog and sister store Red Hog.
- Operated commercial baking equipment, including mixers and ovens, for production efficiency.
CHERRY PICKER/FORKLIFT DRIVER
GEEK SQUAD CITY
Brooks, KY
03.2014 - 12.2016
- Progressed from line level employee to permanent hire within a year, demonstrating commitment and adaptability. Secured full-time position as forklift driver in August 2015, contributing to warehouse operations until returning to college.
Education
Associate - Baking and Pastry Arts
SULLIVAN UNIVERSITY
Louisville, KY05-2018
Skills
- FAST FOOD (10 years)
- BAKING (2 years)
- PASTRY (Less than 1 year)
- Order Picker (2 years)
- Pallet Jack (5 years)
- Food Safety
- RF Scanner
- Shipping logistics
- Forklift
- Warehouse Experience (8 years)
- Microsoft Word
- Order Picking
- Fraud management
- Client management
- Communication skills
- Detail-oriented
MILITARY SERVICE
- Branch: United States Army
- Service Country: United States
- Rank: Specialist
- April 2003 to April 2012
Timeline
Quality Administrator
Best Buy Warehouse
01.2021 - 09.2026
Inbound Receiver
Rue la Rue
07.2020 - 12.2020
Bottling
Jim Beam Distillery
09.2019 - 06.2020
Bread Baker
Level up bakery
01.2019 - 08.2019
BREAD BAKER/INTERNSHIP
Blue Dog Bakery
04.2018 - 05.2018
CHERRY PICKER/FORKLIFT DRIVER
GEEK SQUAD CITY
03.2014 - 12.2016
Associate - Baking and Pastry Arts
SULLIVAN UNIVERSITY