Tiffany Wurst
West Des Moines,IA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Experience Specialist
UnityPoint
01.2024 - Current
- Developed strong relationships with clients, leading to increased trust and repeat business.
- Aligned team objectives with organizational goals, resulting in an increased level of overall success and employee engagement.
- Optimized operations by identifying areas of improvement and implementing strategic solutions.
Bartender
Ricochet Game Lounge
01.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender and Server
Truman's Pizza Tavern
02.2021 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Bartender and Server
Wellman's Pub
05.2014 - 01.2021
Education
No Degree - Kinesiology
Iowa State University
Ames, IA05.2017
Certification
- CPR Certified
Summary
Highly motivated candidate who strives to maintain a team-oriented environment. Capable Customer Service Specialist passionate about serving patients well while exceeding patient's expectations while maintaining poise and a positive attitude in demanding environments. Strong history of exceptional skills in customer service industries.
Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Timeline
Experience Specialist
UnityPoint
01.2024 - Current
Bartender
Ricochet Game Lounge
01.2022 - Current
Bartender and Server
Truman's Pizza Tavern
02.2021 - 02.2022
Bartender and Server
Wellman's Pub
05.2014 - 01.2021
No Degree - Kinesiology
Iowa State University
- CPR Certified
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