Tiffany Wyman
Felton
Summary
Retail professional with sound background in managing fiscal operations and financial reporting. Known for streamlining processes and implementing accuracy and time-saving measures. Excel in team collaboration and adapting to changing needs, with strong analytical skills and attention to detail.
Overview
3
3
years of professional experience
Work History
Retail Specialist
Delaware State Parks/OBS
10.2022 - Current
- Managed financial tasks such as budget tracking and expense reporting, maintaining accurate records for departmental spending.
- Maintained strict adherence to company policies regarding payment terms, discounts, and penalties when reviewing invoices for approval.
- Streamlined invoice processing and coding by implementing efficient data entry techniques and software tools.
- Prepared and analyzed reports to track inventory and purchasing trends.
- Participated in cross-functional projects aimed at improving overall business operations, drawing upon expertise in invoice management to offer valuable insights and recommendations.
- Participated in regular training sessions for continuous improvement in retail knowledge and skills.
- Built rapport with Delaware State Parks retail locations through engaging conversations about their needs/preferences which ultimately led to increased sales.
- Developed strong product knowledge to provide accurate information.
- Managed inventory for optimal stock levels and efficient merchandise presentation.
- Collaborated with team members to achieve monthly sales targets and maintain high performance standards.
- Assisted management with special projects such as inventory audits or promotional campaigns implementation when needed.
- Utilized POS systems efficiently for accurate transactions and inventory management purposes.
- Traveled to store locations to review product mix, obtain feedback and share information.
- Handled vendor negotiations successfully, resulting in favorable payment terms and discounts.
- Monitored sell-through rates closely, making timely markdowns or promotions as necessary.
- Collaborated with cross-functional teams, ensuring smooth merchandise flow from vendors to the sales floor.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Administrative Specialist
Delaware State Parks/OBS
11.2021 - 10.2022
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Tracked records, filed documents, and maintained communications.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Handled incoming and outgoing mail.
- Utilized point-of-sale system efficiently for processing orders, applying discounts or promotions when applicable.
- Reduced wait times for customers by quickly processing orders and payments with accuracy.
- Established an efficient workflow for processing orders from placement through shipping.
Education
Core Classes -
Delaware Technical Community College
Georgetown, Delaware05-2019
Business/Customer Service Certificate -
POLYTECH Adult Education
Woodside, Delaware01.2009
High School Diploma -
POLYTECH High School
Woodside, Delaware01.1999
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Payment Processing
- Bank reconciliation
- Expense tracking
- Invoice processing
Timeline
Retail Specialist
Delaware State Parks/OBS
10.2022 - Current
Administrative Specialist
Delaware State Parks/OBS
11.2021 - 10.2022
Business/Customer Service Certificate -
POLYTECH Adult Education
High School Diploma -
POLYTECH High School
Core Classes -
Delaware Technical Community College
Similar Profiles
Olivia PetersonOlivia Peterson
Beach Attendant at Delaware Seashore State ParksBeach Attendant at Delaware Seashore State Parks
Kelsey FowlerKelsey Fowler
Beach Lifeguard at Delaware State ParksBeach Lifeguard at Delaware State Parks
Nathan CiabattoniNathan Ciabattoni
Volunteer at Delaware State ParksVolunteer at Delaware State Parks