Tiffany Wynns
Arlington
Summary
Dynamic and results-driven professional with extensive experience at Starbucks and Braums Ice Cream and Dairy. Proven expertise in beverage preparation and customer service excellence, consistently enhancing customer satisfaction. Strong leadership skills foster team development, while effective time management ensures operational efficiency. Committed to maintaining high standards of workplace cleanliness and food safety.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
12.2024 - 12.2025
- Maintained clean, organized workspace to enhance productivity and ensure safety.
- Greeted customers warmly, promptly addressing needs to foster welcoming atmosphere.
- Executed daily cleaning of counters, machines, utensils, and seating areas for hygiene.
- Controlled line flow and crowd management through quick, efficient service delivery.
- Operated espresso machines and commercial coffee brewers to craft high-quality beverages.
- Created personalized beverages based on customer requests, boosting sales figures.
- Educated customers about coffee offerings to promote upselling and improve experiences.
- Utilized POS system for accurate order entry and payment processing.
Shift Manager
Braums Ice Cream And Dairy
08.2021 - 06.2024
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Excelled in every store position and regularly backed up front-line staff.
- Monitored employee food handling, safely and uniform requirements.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service
- Trained restaurant employees to prepare food, operate cash registers, and keep restaurant clean throughout shift.
Education
High School Diploma -
Joshua High School
Joshua, TX05-2023
Skills
- Time management and organization
- Point of sale systems
- Beverage preparation and service
- Food safety practices
- Espresso machine operation
- Team leadership and development
- Customer service excellence
- Workplace cleanliness
- Active listening skills
- Opening and closing procedures
- Cash handling expertise
- New employee training
- Problem-solving abilities
Timeline
Barista
Starbucks
12.2024 - 12.2025
Shift Manager
Braums Ice Cream And Dairy
08.2021 - 06.2024
High School Diploma -
Joshua High School