Adaptable professional with a background in customer service and software development. Known for teamwork, problem-solving, and strong organizational skills, with experience supporting delivery updates, data entry, and cross-functional coordination.
Overview
4
4
years of professional experience
Work History
Customer Service Expeditor
Johnson Health Tech Co
Madison, WI
01.2023 - Current
Coordinated with planning, logistics, and manufacturing teams to expedite rush requests.
Communicated delivery updates to customers, sales staff, and warehouse associates to enhance transparency.
Monitored open cases and maintained accurate customer service records to ensure timely resolution.
Entered order details into company order management system.
Software Developer Intern
TruStage
Madison, WI
06.2023 - 08.2023
Implemented object-oriented designs using Java and Python programming languages.
Collaborated with agile teams on sprint planning and reviews
Tested code changes across web and mobile platforms