Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Yang

Sun Prairie,WI

Summary

Adaptable professional with a background in customer service and software development. Known for teamwork, problem-solving, and strong organizational skills, with experience supporting delivery updates, data entry, and cross-functional coordination.

Overview

4
4
years of professional experience

Work History

Customer Service Expeditor

Johnson Health Tech Co
Madison, WI
01.2023 - Current
  • Coordinated with planning, logistics, and manufacturing teams to expedite rush requests.
  • Communicated delivery updates to customers, sales staff, and warehouse associates to enhance transparency.
  • Monitored open cases and maintained accurate customer service records to ensure timely resolution.
  • Entered order details into company order management system.

Software Developer Intern

TruStage
Madison, WI
06.2023 - 08.2023
  • Implemented object-oriented designs using Java and Python programming languages.
  • Collaborated with agile teams on sprint planning and reviews
  • Tested code changes across web and mobile platforms

Education

Associate of Applied Science -

Madison Area Technical College
Madison, WI
05-2028

Skills

  • Order management
  • Python programming
  • MS Excel Proficiency
  • Java programming
  • Python programming
  • Problem-Solving
  • Attention to Detail
  • Collaboration and teamwork
  • Problem-Solving

Timeline

Software Developer Intern

TruStage
06.2023 - 08.2023

Customer Service Expeditor

Johnson Health Tech Co
01.2023 - Current

Associate of Applied Science -

Madison Area Technical College
Tiffany Yang