TIFFANY YOUNG
Metairie,LA
Work Preference
Summary
Dedicated and efficient Registered Medical Assistant proficient in medical terminology and electronic health records management. Known for improving patient experiences through compassionate communication and meticulous attention to detail, ready to enhance clinical operations and support patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Mary Bird Perkins Cancer Center
03.2025 - 04.2026
- Assisted in patient intake, collecting medical histories and vital signs accurately.
- Coordinated with oncology teams to facilitate patient care and treatment scheduling.
- Managed electronic health records, ensuring data accuracy and compliance with regulations.
- Educated patients on treatment procedures, medications, and follow-up care instructions.
- Supported clinical staff in preparing examination rooms and maintaining equipment functionality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
Registered Medical Assistant
LA Health Solutions
03.2022 - 03.2025
- Performed administrative duties, including appointment scheduling and insurance verification.
- Monitored patient progress during treatments, documenting observations for healthcare providers.
- Collaborated with multidisciplinary teams to enhance patient experience and care continuity.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed electronic health records, ensuring data accuracy and compliance with regulations.
- Educated patients on treatment procedures, medications, and follow-up care instructions.
Registered Medical Assistant
Crescent City Physicians
09.2017 - 12.2021
- Prepared and administered medications to alleviate patient symptoms.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Coordinated with oncology teams to facilitate patient care and treatment scheduling.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Direct Support Professional Caregiver
Helping Hands of New Orleans
06.2016 - 08.2017
- Provided compassionate care and support for individuals with disabilities, enhancing daily living skills and independence.
- Assisted clients in personal hygiene, meal preparation, and medication management to ensure well-being and safety.
- Developed individualized care plans based on client needs and preferences, fostering a personalized approach to care.
- Collaborated with multidisciplinary teams to coordinate services and ensure comprehensive support for clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Patient Access Representative
Greater New Orleans Eye Physicians
05.2015 - 05.2017
- Managed patient registration processes, ensuring accuracy and efficiency in data entry.
- Coordinated insurance verification, optimizing coverage assessment and minimizing delays.
- Facilitated appointment scheduling for patients, enhancing access to eye care services.
- Assisted patients with inquiries, providing exceptional customer service and support.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Education
Associate of Medical Assisting -
Blue Cliff College
Metairie, La06-2017
High School Diploma -
L. E. Rabouin Career Magnet High School
New Orleans, LA05-1996
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Laboratory specimen collection
- Clinical documentation
- Phlebotomy techniques
- Minor surgical assistance
- Insurance verification
- Privacy and confidentiality
- Anatomy and physiology
- Electronic health records management
- First aid and CPR
- Reliable team player
Certification
- RMA - Registered Medical Assistant
Timeline
Registered Medical Assistant
Mary Bird Perkins Cancer Center
03.2025 - 04.2026
Registered Medical Assistant
LA Health Solutions
03.2022 - 03.2025
Registered Medical Assistant
Crescent City Physicians
09.2017 - 12.2021
Direct Support Professional Caregiver
Helping Hands of New Orleans
06.2016 - 08.2017
Patient Access Representative
Greater New Orleans Eye Physicians
05.2015 - 05.2017
Associate of Medical Assisting -
Blue Cliff College
High School Diploma -
L. E. Rabouin Career Magnet High School