Event planning
Tiffany Zwicke
Caregiver
Waukesha,WI
Summary
I've been a full time caregiver of children with special needs and extreme behavioral needs since June of 2004. Many of my clients were unable to achieve proper care for their needs from other sources. This position has aided me in perfecting my skills of patience, time management, focus, perseverance, multi tasking, financial management, understanding typical and atypical client needs, de escalation, typical and atypical problem solving and amazing customer service as well as a more developed appreciation and desire to learn and perform duties outside of my current field. I have a natural ability for a notable ease of learning, and timely efficiency using focus, multi tasking, and time management skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Caregiver, Special Needs
Private Residence
Waukesha, Wisconsin
01.2011 - Current
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Offered operational and administrative oversight to team of special agents.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Interviewed witnesses and suspects.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Prepared reports, kept investigation records and maintained all case-related paperwork.
- Created and filed reports on investigative activities.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Maintained frequent supervision of residents unable to call for assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Trained new agents in investigative procedures and legal requirements.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
Crew
Culvers
Brookfield, WI
08.2018 - 02.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Supported great dining and meal experiences for guests.
- Prepared products following restaurant, health, and safety standards and procedures.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Replenished serving stations with fresh food and cleaned up spills.
- Completed milkshakes and ice cream desserts for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
No Degree - Liberal Arts
Milwaukee Area Technical College
Milwaukee, WI 09.2005 - 10.2006
High School Diploma -
South Milwaukee High School
South Milwaukee, WI 09.1997 - 06.2001
Skills
Meal planning and preparation
Community integration
Evidence recording
Progress documentation
State regulations knowledge
Medication Administration
Behavioral Management
Verbal and written communication skills
Patient care
Patient Management
Chronic disease management
Patient Assessments
Care plan assessment
Indirect Patient Care
Direct Patient Care
Interests
Photo design and promotional/ informational documents
Scientific study
Study of geographical history
Reading and research
Timeline
Crew
Culvers
08.2018 - 02.2020
Caregiver, Special Needs
Private Residence
01.2011 - Current
No Degree - Liberal Arts
Milwaukee Area Technical College
09.2005 - 10.2006
High School Diploma -
South Milwaukee High School
09.1997 - 06.2001