Tiffany A Perez Roca
437 Dunlin Plaza ,NJ
Summary
Versatile and bilingual professional with extensive experience across various roles, notably as a Court Clerk at Guttenberg Municipal Court. Excelled in data entry and court procedures, enhancing public trust through exceptional service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Court Clerk
Guttenberg Municipal Court
Guttenberg, NJ
08.2023 - Current
- Maintained court dockets and updated disposition of cases after court hearings.
- Maintained organized filing systems for easy retrieval of case files and supporting documents.
- Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Performed routine data entry or document management.
- Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
FC Associate
Amazon
Carteret, NJ
11.2021 - 08.2023
- Assembled and packaged orders accurately.
- Maintained compliance with company safety policies and called violations to attention of management.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Cashier
Footlocker, Foot Action, And Kids Footlocker
Jersey City, NJ
09.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Cashier/Tech Assistant
Hines Pharmacy
Union City, NJ
05.2019 - 08.2020
- Stocked, labeled, and inventoried medication and store items to keep accurate records and merchandise.
- Updated computer system with current customer, payment and inventory information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Assistant Summer Program
Academy of Enrichment and Advacement
Union City, NJ
06.2019 - 08.2019
- Prepared, assembled, and distributed food and maintained sanitary conditions in service and storage areas.
- Replenished food items to keep adequate stocks of food for service.
- Assisted with opening procedures by setting up the kitchen and equipment.
Nurse Station’s Receptionist
Academy of Enrichment and Advancement
Union City, NJ
07.2018 - 08.2018
- Organized, maintained and updated information in computer databases.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in parents with their children.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Bachelor Of Arts - Criminal Justice
New Jersey City University
Jersey City, NJ07.2024
Skills
- Data entry
- Court procedures
- Proficient in AOC, PCSAM, Microsoft Excel, Microsoft Teams, Microsoft Office
- Problem-solving
- Knowledge of remote communication tools
- Deadline management
- Case file preparation
- Public service
- Critical thinking
- Conflict resolution
- Record keeping
Certification
- Principals of Municipal Court Administration Level I
Timeline
Court Clerk
Guttenberg Municipal Court
08.2023 - Current
FC Associate
Amazon
11.2021 - 08.2023
Cashier
Footlocker, Foot Action, And Kids Footlocker
09.2020 - 10.2021
Food Service Assistant Summer Program
Academy of Enrichment and Advacement
06.2019 - 08.2019
Cashier/Tech Assistant
Hines Pharmacy
05.2019 - 08.2020
Nurse Station’s Receptionist
Academy of Enrichment and Advancement
07.2018 - 08.2018
Bachelor Of Arts - Criminal Justice
New Jersey City University