Hi, I’m
TIFFANY A. VENTIMIGLIA
Farmingville,NY
Summary
Driven Account Executive with over 10+ years of expertise in promoting insurance options, determining clients' needs and detecting potential clients. In-depth knowledge of claims processing, database management and correspondence. Outstanding analytical, interpersonal and organizational skills. Dedicated to expediently resolving insurance issues and exceeding client expectations.
Overview
14
years of professional experience
Work History
HUB INTERNATIONAL - Group Benefits and P & C BrokerageHauppauge, NY
Account Executive
03.2011 - 08.2015
Job overview
- Responsible for day to day activities for "strategic market" consisting of 2-99 lives
- Assisted with compliance requirements such as FMLA and Cobra notifications
- Presented various strategies at or before renewals with cost savings strategies
- Analyze and identify potential risks for client, as well as cross-selling and up-selling opportunities and effectively present coverage options to client
- Conducted annual open enrollments meetings
- Provided guidance and recommendations for optimal insurance plans and contribution strategy based on thorough analysis
- Tracked renewals utilizing Benefit Point and ran various reports with inputted data
- Act as first line of contact for clients in reviewing and responding to questions regarding coverage, billing and claim issues
- Built and strengthened relationships with new and existing accounts to drive revenue growth
HIRAM COHEN & SON INSURANCE - Group Benefits and P & C BrokerageWilliston Park, NY
Account Manager
01.2010 - 03.2011
Job overview
- Manage multiple client relationships; educate clients on current legislative mandates and their impact on health plan selection and contribution; advise clients on best renewal options for their needs
- Review submissions for new business and deliver recommendations on next steps
- Deliver added-value to firm through process improvements such as the creation of a monthly renewal report
Emerson Reid & CoWestbury, NY
Sales Assistant
01.2008 - 09.2009
Job overview
- Increased customer base and annual revenues by developing marketing presentations for prospective clients
- Improved operational efficiency by creating a monthly renewal report to assist Sales Associate and clients; by developing cost comparison analysis spreadsheets, and by creating plan designs for clients
- Successfully managed client relationships by discussing renewal options and providing recommendations based on their specific needs, and by offering strategic support when issues arose
- Successfully liaised with carriers to follow up on status for upcoming renewals
- Assisted Sales Associate by marketing to large groups as needed
- Functioned as backup in areas of sales, support, and services
- Used consultative sales approach to understand customer needs and recommend relevant offerings
Emerson Reid & CoWestbury, NY
Account Manager
01.2007 - 01.2008
Job overview
- Managed 100+ accounts and client relationships to ensure customer satisfaction and compliance with organizational policies and requirements; resolved claims and billing inconsistencies as needed.
- Delivered cost analysis for clients to assess options and determine optimal plan.
- Provided clients with monthly renewal proposals.
- Consistently added value to firm by ensuring that client paperwork was accurate and approved for processing.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Emerson Reid & CoWestbury, NY
Large Group Marketing Coordinator
01.2003 - 01.2007
Job overview
- Created marketing database to provide detailed reports to internal departments & increased efficiency
- Developed cost analysis reporting metrics and tracking reports to measure response time for each Request for Proposal (RFP), thereby increasing efficiency and accuracy
- Prepared and submitted Request for Proposal paperwork to carriers on behalf of clients for a multitude of coverage plans; Interfaced with carriers to confirm coverage rates for clients
- Provided assistance to internal departments with reports as needed
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Emerson Reid & CoWestbury, NY
Administrative Assistant
01.2002 - 01.2003
Job overview
- Devised cost savings tactics for company's overnight transport, thereby increasing annual profits
- Successfully managed daily office operations and company communications
- Established annual holiday food drive with the Long Island Cares Organization
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Education
SUNY Farmingdale, Farmingdale, NY
Bachelor of Science from Business Management
2009
Nassau Community College, Garden City, NY
AA from Liberal Arts
2005
Skills
- Microsoft Office
- Benefit Point, Brokerage Builder and Health Connect
- Relationship building and management
- Customer presentations
- Account servicing
- New business opportunities
- Database management
- Account management
- Policy renewals
- Client needs analysis
Timeline
Account Executive
HUB INTERNATIONAL - Group Benefits and P & C Brokerage
03.2011 - 08.2015
Account Manager
HIRAM COHEN & SON INSURANCE - Group Benefits and P & C Brokerage
01.2010 - 03.2011
Sales Assistant
Emerson Reid & Co
01.2008 - 09.2009
Account Manager
Emerson Reid & Co
01.2007 - 01.2008
Large Group Marketing Coordinator
Emerson Reid & Co
01.2003 - 01.2007
Administrative Assistant
Emerson Reid & Co
01.2002 - 01.2003
SUNY Farmingdale
Bachelor of Science from Business Management
Nassau Community College
AA from Liberal Arts
Similar Profiles
Nathan LeungNathan Leung
Employee Benefits Client Service Representative at HUB InternationalEmployee Benefits Client Service Representative at HUB International
Keith ThomsKeith Thoms
Director, M&A Engineering and Implementations at HUB InternationalDirector, M&A Engineering and Implementations at HUB International
BRENDA RANDALLBRENDA RANDALL
Personal Lines Account Manager at HUB InternationalPersonal Lines Account Manager at HUB International