Tiffany Balbin
Derby
Summary
Detail-oriented Claims Adjuster with extensive experience handling complex auto claims,liability investigation and subrogation support. Committed to delivering accurate claim evaluations and identifying subrogation potential and recovery oppotunities.
Overview
10
10
years of professional experience
Work History
Claims Adjuster
Automobile Club of Southern California
Santa Clarita, CA
12.2018 - 12.2025
- Evaluated claims to determine coverage and validity based on policy guidelines.
- Documented claim activity thoroughly and identified subrogation opportunities. Evaluated fault and negotiated claim resolutions.
- Analyzed complex claims situations, ensuring compliance with legal and regulatory requirements.
- Mentored junior adjusters in best practices for claim assessment and served as a relief adjuster, assisting with escalated claims
- Utilized Guidewire and CCC to document claims, assess damages, and support accurate evaluations
Customer Service Representative
World Tech Toys
Valencia, CA
11.2015 - 11.2018
- Resolved customer inquiries through effective communication.
- Managed order processing, ensuring accuracy and timeliness in delivery schedules.
- Trained new team members on product knowledge and updated training material with new policies and procedures
- Monitored reviews and social media
Education
Bachelor of Science - Social Science
Brandman University
Irvine, CA05-2015
Skills
- File management and thorough claims documentation
- Liability Investigation
- Subrogation and Recovery Support
- Highly Motivated Automobile Claims Specialist
Languages
Tagalog
Native or Bilingual
Timeline
Claims Adjuster
Automobile Club of Southern California
12.2018 - 12.2025
Customer Service Representative
World Tech Toys
11.2015 - 11.2018
Bachelor of Science - Social Science
Brandman University