Tiffany Castro Tinajero
Charlotte,NC
Summary
Goal-oriented professional with excellent time management and customer service skills. Known for reliability and adaptability, with eagerness to learn and apply new skills. Committed to making the most of these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Team Leader
Subway
01.2025 - 10.2025
- Led daily operations to ensure smooth workflow and optimal customer service.
- Trained new team members on company policies and procedures, enhancing onboarding efficiency.
- Implemented process improvements that streamlined food preparation and service delivery.
- Managed inventory levels, ensuring adequate supplies while minimizing waste.
- Coordinated shift schedules, optimizing resource allocation and team coverage.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Coordinated cross-departmental meetings to streamline project execution, fostering collaborative work environment.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Front Service Clerk
Publix
09.2024 - 01.2025
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Improved store appearance by restocking shelves, rotating products, and removing expired items regularly.
- Fostered welcoming atmosphere by greeting customers upon entry and departure.
- Increased efficiency in bagging process, ensuring that groceries were handled with care to prevent damage.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Food and Beverage Attendant
Carowinds
02.2024 - 09.2024
- Assisted in food preparation to ensure timely service and adherence to quality standards.
- Monitored dining area to ensure cleanliness and sanitation compliance throughout shifts.
- Promoted daily specials and upselling opportunities, increasing overall sales.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Education
Associate of Science - Cosmetology
Central Piedmont Community College
Charlotte, NCSkills
- Teamwork and collaboration
- Problem-solving
- Performance improvement
- Client service
- Leadership
- Time management
- Excellent communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I've always had a passion for makeup and hair! Working with other women to navigate through different styles is something I can see myself doing long-term
- Offering time and support to shelters for the homeless, women, and animals
- Volunteering at community kitchens and food-related charities
Timeline
Team Leader
Subway
01.2025 - 10.2025
Front Service Clerk
Publix
09.2024 - 01.2025
Food and Beverage Attendant
Carowinds
02.2024 - 09.2024
Associate of Science - Cosmetology
Central Piedmont Community College