Tiffany Jackson
Atlanta,United States
Summary
Dedicated and detail-oriented professional with a proven track record in loan processing and underwriting support. Skilled in reviewing and verifying crucial borrower information to ensure accurate mortgage application submissions. Committed to upholding compliance with company policies, underwriting guidelines, and lending-program requirements. Adept at effective communication and collaboration within loan origination teams.
Overview
12
12
years of professional experience
Work History
Loan Processor II
Loan Depot
09.2019 - Current
- Conducts daily loan processing functions, adhering to company policies and procedures
- Verifies, compiles, and updates application information for mortgage loans
- Reviews residential loan application files for completeness and compliance
- Recommends denial or restructuring for loans not meeting standards
- Runs AUS, orders verifications, and generates various loan application forms
- Coordinates title work, insurance, and other property-related items for loan approval
- Submits mortgage loan applications for underwriting approval and communicates with borrowers
- Maintains records/logs on the status of branch loans
- Manage a pipeline of 50-60 loans
Community Researcher II
Costar Group
05.2015 - 09.2019
- Conducted extensive market research, making telephone inquiries to housing communities
- Collected and recorded data on unit availability, community fees, and move-in discounts
- Updated data into CoStar's internal database for Apartments.com
- Trained new hires and assisted with quality assurance
Billing Specialist
Teleperformance
01.2013 - 04.2015
- Responsible for accurate and timely processing of customer invoices
- Managed accounts receivable/payable and maintained customer accounts
- Resolved customer billing inquiries and disputes in a timely and professional manner
- Implemented billing procedures to ensure accuracy and compliance with organizational policies
- Prepared monthly financial reports on accounts receivables
- Utilized various software applications to process billing transactions, including SAP, Oracle, and QuickBooks
Education
Bachelor of Arts - Media Studies
Paine College
Augusta, Ga05.2015
High School Diploma - College Prep
North Atlanta High School
Atlanta, Ga05.2009
Skills
- Loan processing
- Underwriting support
- Reviewing borrower information
- Verifying borrower information
- Mortgage application submissions
- Compliance
- Effective communication
- Collaboration
- Customer Servie
Timeline
Loan Processor II
Loan Depot
09.2019 - Current
Community Researcher II
Costar Group
05.2015 - 09.2019
Billing Specialist
Teleperformance
01.2013 - 04.2015
Bachelor of Arts - Media Studies
Paine College
High School Diploma - College Prep
North Atlanta High School
Jobtitle
Loan Processor