Tiffany Dawn Phillips
Greenwood,SC
Summary
Motivated Job Seeker with a strong work ethic and adaptability, seeking part-time or remote opportunities. Delivered exceptional customer service by effectively addressing and resolving issues, while demonstrating reliability and strong communication skills. Focused on team collaboration to achieve positive outcomes.
Overview
26
26
years of professional experience
Work History
Clinical Manager, Lead Periodontal Assistant
Dr. Aaron Carner
07.2012 - 07.2017
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Maintained patient charts, including medical histories, medications, and allergies.
- Maintained accurate records of patient care services provided by the department.
- Ensured compliance with federal, state, and local regulations, contributing to a safe and legally compliant practice environment.
- Maintained accurate records of patient care services to support effective treatment planning and continuity of care.
- Oversaw daily activities and interactions with patients.
- Coordinated daily operations to enhance patient care experience. and interactions with patients.
Assistant Preschool Director
Learning Express
04.2009 - 06.2012
- Ensured compliance with all state licensing regulations related to preschool operations.
- Monitored student progress and provided regular feedback to parents to support student development.
- Communicated with parents and fostered strong professional relationships.
- Coordinated special events, including parent-teacher conferences and open house nights, to enhance community engagement.
- Communicated with parents to foster strong professional relationships, ensuring open dialogue about student needs.
- Entered customer data into the database with precision. into computer database accurately and quickly.
- Adjusted settings for format, page layout and line spacing.
Dental Assistant, Chairside
Dr. Aaron Carner, Periodontist
04.2006 - 06.2009
- Assisted dentist chair-side during dental procedures, ensuring patient comfort and procedural efficiency.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Managed scheduling, answered telephones, and updated patient records to streamline office operations.
- Kept accurate records of dental treatments provided for each patient's visit.
- Supported dentist in delivering dental treatment by gathering patient medical histories and vital signs.
Daycare Director
Lifetime Discoveries
03.2004 - 04.2006
- Oversaw daily operations of daycare facility, supervising staff and managing budget to ensure efficient functioning.
- Developed and implemented policies and procedures to ensure safety and quality of care for children.
- Maintained records in accordance with state laws and regulations regarding health and safety standards.
- Interviewed potential employees and conducted background checks prior to hiring.
- Cultivated strong relationships with parents through consistent communication about children's progress and developmental milestones.
- Facilitated recruitment of new families by organizing open house events and conducting tours of the facility to showcase services.
Daycare Director
Kiddie Korner
08.2003 - 03.2004
- Developed and implemented age-appropriate curriculum fostering children's social, emotional, and cognitive development.
- Managed staff recruitment, training, and performance evaluations to enhance team effectiveness and retention.
- Established strong relationships with parents through regular communication regarding child progress and program updates.
- Directed daily operations of daycare facility, ensuring compliance with state regulations and safety standards.
- Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
New Patient Coordinator
Karesh, Shivar and Peluso
02.2000 - 04.2003
- Assisted in scheduling appointments for new patients, ensuring that all relevant information was collected and entered into the patient database accurately.
- Responded promptly to telephone inquiries from potential new patients regarding services offered.
- Provided detailed explanations of insurance coverage and payment options to new patients.
- Delivered exceptional customer service while interacting with internal staff and external customers, fostering a positive experience for new patients.
- Cultivated relationships with referring physicians and health care providers, facilitating timely and efficient patient referrals.
- Coordinated patient intake processes, including obtaining medical records from outside sources, verifying insurance eligibility, collecting co-pays and scheduling follow up visits.
- Processed patient intake information and updated medical records prior to treatment.
- Organized patient evaluations and procedures, coordinating with clinical staff to ensure smooth operations.
- Scheduled evaluations and procedures for patients.
- Performed administrative tasks such as filing documents, entering data into the system, preparing letters or reports as requested by management team members.
After School Teacher/Director
Kiddie Korner
01.1992 - 05.1997
- Developed and implemented engaging lesson plans tailored to diverse student needs.
- Fostered a positive learning environment that encouraged creativity and collaboration among students.
- Guided students in homework assistance, enhancing their understanding of core subjects.
- Organized and led extracurricular activities, promoting teamwork and social skills development.
- Prepared after-school enrichment activities for children to encourage student participation.
Education
Associate of Science - Business Administration And Management
Piedmont Technical College
Greenwood, SC05-1997
Skills
- Clinical leadership
- Patient Education
- Supervision
- Scheduling
- Administrative Functions
- Event Planning
- Care Coordination
- Patient Communication
- Patient-Centric
- Timeliness
- Teamwork Oriented
- Approachable
- Punctual
- Classroom Management
- Workforce management
Timeline
Clinical Manager, Lead Periodontal Assistant
Dr. Aaron Carner
07.2012 - 07.2017
Assistant Preschool Director
Learning Express
04.2009 - 06.2012
Dental Assistant, Chairside
Dr. Aaron Carner, Periodontist
04.2006 - 06.2009
Daycare Director
Lifetime Discoveries
03.2004 - 04.2006
Daycare Director
Kiddie Korner
08.2003 - 03.2004
New Patient Coordinator
Karesh, Shivar and Peluso
02.2000 - 04.2003
After School Teacher/Director
Kiddie Korner
01.1992 - 05.1997
Associate of Science - Business Administration And Management
Piedmont Technical College
Education and Training
other