Tiffany Shareece Orama
Locust Grove,GA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
13
13
years of professional experience
Work History
Server
Gabinos Mexican Bar And Grill
Locust Grove, GA
09.2018 - 05.2025
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Leasing Assistant
Harmony Communities
Locust Grove, GA
08.2024 - 04.2025
- Assisted in preparing lease agreements and documentation for new tenants.
- Coordinated property showings and tours, enhancing client engagement and satisfaction.
- Managed tenant inquiries, providing timely responses to enhance communication efficiency.
- Collected rent and tracked resident payments and information in computer system.
Wireless Specialist
Nextel Cellular Communications
Atlanta, GA
05.2012 - 06.2015
- Upsold customers by recommending accessories and promotions to increase revenue.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Monitored entrances and exits to promote store safety and minimize product loss.
- Tracked and recorded department inventory of products.
Education
Pastry Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts
Atlanta, GA05-2014
Skills
- Reliable and Responsible
- Detail-Oriented
- Team Leadership
- Multitasking and Prioritization
- Conflict and Complaint Resolution
- Team Player
Timeline
Leasing Assistant
Harmony Communities
08.2024 - 04.2025
Server
Gabinos Mexican Bar And Grill
09.2018 - 05.2025
Wireless Specialist
Nextel Cellular Communications
05.2012 - 06.2015
Pastry Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts