Summary
Work History
Education
Skills
Timeline
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TIFFIANY BOOKWALTER

TIFFIANY BOOKWALTER

Gladstone,MO

Summary

Detail-oriented, Results-driven with written communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.Fast Learner excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Work History

Commercial and Residential Cleaner

Your Clean, My Way
Kansas City Metro
12 2002 - Current
  • Assisted clients in preparing homes for special events or guests through comprehensive cleaning services tailored to their needs.
  • Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Safeguarded client confidentiality while maintaining access to their private residences or commercial spaces.
  • Enhanced client satisfaction by providing thorough commercial and residential cleaning services.

Paint Department Associate

Spectrum/PPG Paints
Kansas City Missouri
12 2022 - 11 2023
  • Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
  • Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
  • Resolved customer complaints professionally, resulting in increased repeat business and positive word-of-mouth referrals.
  • Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prioritized helping customers over completing other routine tasks in store.

Production Worker

Mars Petcare
Kansas City Missouri
12 2021 - 03 2022
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.

House Cleaner

Jane's a Cleaning
Liberty MO
06 2019 - 05 2020
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Operated electronic backpack vacuums and floor sweepers.

Lumper

Aldi Distribution Center
Olathe Kansas
02 2019 - 05 2019
  • Demonstrated flexibility in adapting to changing priorities, effectively managing workload despite frequent adjustments to shipment schedules.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Improved effencency of necessary paperwork by accurately processing payments and correctly placing trucks based on product.

Inbound Receiving Clerk

Major Thrift
Olathe Kansas
10 2018 - 02 2019
  • Demonstrated thorough attention to detail when inspecting received goods for quality assurance purposes, ensuring only conforming products entered inventory circulation.
  • Adapted quickly to changes in workload and priorities, maintaining a high level of productivity even during peak periods.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Maintained a clean and safe work environment by adhering to safety guidelines and promptly addressing potential hazards.

Housekeeping Room Attendant

Motel 6 Hotel
Lenexa Kansas
07 2018 - 10 2018
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
  • Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
  • Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.

Pit Boss

Dickeys BBQ Pit
Kansas City Missouri
08 2016 - 06 2018
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maximized quality assurance by completing frequent line checks.

Assistant Store Manager

Voodoo Glass and Gifts
Gladstone Missouri
09 2014 - 07 2016
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Rotated merchandise and displays to feature new products and promotions.
  • Created and maintained safe and secure work environments for employees.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Barback

Sherlocks Bar
Liberty MO
01 2014 - 08 2014
  • Restocked ice, condiments, and snacks.
  • Checked ID cards and verified bar guests were of legal age.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Learned how to make wide variety of mixed drinks.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Operated POS system to collect payments from customers.
  • Greeted customers and provided friendly, knowledgeable service.

Janitorial Assistant

Crystal Lakes P O A
Excelsior Springs Missouri
10 2011 - 12 2013
  • Supported emergency cleaning requests, ensuring rapid response to unforeseen situations.
  • Improved restroom sanitation, receiving positive feedback from building occupants.
  • Demonstrated attention to detail by identifying and addressing minor maintenance issues before they escalated.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Maintained exterior cleanliness, contributing to positive first impression for visitors.

Server

Outpost Grille & Bar
Excelsior Springs Missouri
05 2007 - 08 2011
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Cashier Specialist

$Shop
Liberty MO
12 2005 - 04 2007
  • Worked flexible schedule and extra shifts to meet business needs.
  • Improved overall store cleanliness by regularly wiping down surfaces, sanitizing equipment, and keeping floors clear of debris during shifts.
  • Stocked, tagged and displayed merchandise as required.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Pilot Car Driver

D & P Express
Middlebury Indiana
12 2002 - 12 2005
  • Maintained detailed logs of all trips, including mileage, fuel consumption, and expenses, contributing to accurate reporting and budget management.
  • Coordinated closely with law enforcement personnel during escort assignments requiring additional security measures for high-profile or sensitive loads.
  • Resolved potential conflicts with other motorists professionally and diplomatically, promoting goodwill toward the company and its services.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Education

N/A - Psychology

Ivy Tech Community College of Indiana

Skills

  • Deep cleaning abilities
  • Housekeeping skills
  • Problem-Solving
  • Critical Thinking
  • Flexible and Adaptable
  • Work orders
  • Chemical cleaners
  • Written Communication
  • Decision-Making

Timeline

Commercial and Residential Cleaner

Your Clean, My Way
12 2002 - Current

Paint Department Associate

Spectrum/PPG Paints
12 2022 - 11 2023

Production Worker

Mars Petcare
12 2021 - 03 2022

House Cleaner

Jane's a Cleaning
06 2019 - 05 2020

Lumper

Aldi Distribution Center
02 2019 - 05 2019

Inbound Receiving Clerk

Major Thrift
10 2018 - 02 2019

Housekeeping Room Attendant

Motel 6 Hotel
07 2018 - 10 2018

Pit Boss

Dickeys BBQ Pit
08 2016 - 06 2018

Assistant Store Manager

Voodoo Glass and Gifts
09 2014 - 07 2016

Barback

Sherlocks Bar
01 2014 - 08 2014

Janitorial Assistant

Crystal Lakes P O A
10 2011 - 12 2013

Server

Outpost Grille & Bar
05 2007 - 08 2011

Cashier Specialist

$Shop
12 2005 - 04 2007

Pilot Car Driver

D & P Express
12 2002 - 12 2005

N/A - Psychology

Ivy Tech Community College of Indiana

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TIFFIANY BOOKWALTER