Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Assessments
Additional Information
Timeline
Generic

Tiffiany Tucker

Ypsilanti,MI

Summary

Executive Director with significant experience in senior living operations, specializing in strategic planning and team leadership. Demonstrated ability to improve organizational effectiveness and build strong stakeholder relationships. Skilled in memory care management and conflict resolution, resulting in high resident satisfaction and operational excellence. Committed to providing exceptional senior care services.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Executive Director

StoryPoint Senior Living
Novi, Michigan
07.2025 - Current
  • Strategic initiatives to enhance organizational effectiveness and efficiency.
  • Established and maintained relationships with stakeholders and community partners.
  • Manage performance evaluations, providing constructive feedback to team members.
  • Cultivate relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Developing and implementing strategic plans to ensure organizational growth and development.
  • Providing oversight of all departments to ensure compliance with established policies and procedures.

Executive Director/Administrator

Waltonwood Senior Living
Canton, MI
05.2020 - Current
  • Experienced Director overseeing operations of independent living, assisted living and memory care. Leading our managers with passion and Innovation to create the most memorable experiences along with remarkable care and services.

Administrator Senior Living

Trinity Health
Ypsilanti, MI
03.2017 - 05.2020
  • Experienced Administrator with Trinity Health senior living. Serving our seniors for more than eighteen years along with passion. Receiving promotions throughout my tenured years of service. Overseeing both Independent and Assisted Living. Managing seven members of the leadership team in sales, clinical, maintenance and more. Support census and operations. Results driven with resident and family satisfaction surveys. Providing seniors with the excellent care that they deserve. Memory care experience for more than twelve years. Also successfully manage several operation projects and budgets.
  • Also served as a Caregiver, Social Worker, and Director of Hospitality.
  • Caring for seniors is my passion

Director of Hospitality

Trinity Health
Ypsilanti, MI
04.2012 - 03.2017
  • Responsible for operations in collaboration with administrator. Monitor budgets, resident satisfaction, customer service, ambiance of the community, sales and census, touring, socialization and transition acclamation of new residents. Welcoming ambassador

Education

Bachelor's - Social Work, Science

Eastern Michigan University
Ypsilanti, MI
08.2025

Skills

  • Microsoft Excel expertise
  • Strategic planning
  • Team leadership
  • Conflict resolution
  • Memory care management
  • Social work practice
  • Strategic planning and execution
  • Case management proficiency
  • Senior care services
  • Caregiving support
  • Alzheimer’s care specialization
  • Fundraising initiatives

Certification

  • Gerontology
  • Present

Affiliations

  • Kiwanis
  • Present

Assessments

  • Customer Focus & Orientation — Proficient
  • June 2019
  • Responding to customer situations with sensitivity.
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Strong passion for senior care. Genuinely likeable and a team player

Timeline

Executive Director

StoryPoint Senior Living
07.2025 - Current

Executive Director/Administrator

Waltonwood Senior Living
05.2020 - Current

Administrator Senior Living

Trinity Health
03.2017 - 05.2020

Director of Hospitality

Trinity Health
04.2012 - 03.2017

Bachelor's - Social Work, Science

Eastern Michigan University

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