Tiffini N. Collier
Downers Grove,Illinois
Summary
Registered Nurse and experienced professional clinical specialist with a strong background in patient care, medical record management, and clinical support. Proficient in vital signs monitoring, assisting with medical procedures, and maintaining patient confidentiality. Recognized for collaboration with healthcare teams and adapting to changing needs, resulting in a results-driven approach to care. Known for dependability and efficiency, ensuring smooth operations and providing high-quality patient experiences. Strong analytical, communication, and teamwork skills and eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth, bringing a track record of providing compassionate care through effective clinical assessments and a focus on achieving positive outcomes through adaptability and reliability.
Overview
13
13
years of professional experience
Work History
Clinical Assistant
Neuragenex
06.2023 - 04.2024
- Preparing and administering IVs, including excellent IV insertion skill
- Ensured proper storage of IV medications, adhering to temperature and light exposure guidelines.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Patient Care Technician
Burgess Square Healthcare Center
12.2020 - 12.2021
- Assisted with admissions, transfers, and discharge process, recorded temperatures, pulse, respirations, weight, height, and blood pressure
- Measured and recorded intake and output from drains, applied Oximetry, performed rounds to patients and anticipated their needs
- Responded to patient call lights in timely manner
- Prepared patients for meals; assist or feeds patients as necessary, provided morning care, bed baths and evening care according to established Nursing Care Procedures
- Provided peri-care to appropriate patients
Certified Medical Assistant
Duly Health and Care
07.2021 - 09.2021
- Greeted patients, assisted with registration, scheduling, measuring vitals, and collected medical history
- Provided support to physicians during examinations, minor office surgeries, dressing changes and other first aid procedures
- Certified Medical Assistants were allowed to assist with immunizations, injections; assisted patients with prescription requests, address pharmacy and/or callbacks, provider orders and updated chartings and filings
- Conducted onsite lab testing that included EKG, Pulmonary Function, Blood Glucose, and pregnancy tests
- Maintained examination rooms with supplies needed for patient visits
- Provided excellent customer service, exemplified DMG CARE values
- Travel required to assist other local clinics upon request
Client Office Phlebotomist - Health lab
Northwestern Medicine Central DuPage Hospital
12.2019 - 12.2020
- Performed phlebotomy and other lab specimen collections per age related standards, provided a professional demeanor and appearance
- Provided an accurate information and timely updates to patients and customers, addressed questions and concerns promptly or identified appropriate person to assist with answers
- Demonstrated teamwork by helping co-workers within or other departments
- Communicated effectively with others, respected diverse opinions, difference in styles, acknowledged the assistance and contributions of others
- Performed clerical work such as faxing, printing, filing, reviewing, files and verbally releasing laboratory results
Phlebotomist Outpatient Care Tech
Elmhurst Hospital
08.2016 - 12.2019
- Obtained blood and other specimens such as semen, urine, stool, sputum for laboratory testing according to physician's orders using established policy and procedure
- Performed a successful venipuncture using proper aseptic and skin puncture technique on patients of all age groups
- Responsibilities included labeling and transporting specimens to the laboratory for analysis
- Maintained successful temperature and maintenance logs
- Provided excellent customer service to patients and their families
- Performed Electrocardiogram
Phlebotomist (float position)
Quest Diagnostics
09.2014 - 08.2016
- Collected specimens from patients using established procedures for venipuncture and biometric screenings, insurance exams and other medical request as needed
- Completed all data entry requirements including patient registrations, test orders requisition and managed standing order requests
- Processed specimens after collection by labeling, centrifuging, splitting and freezing specimens as required by tests
- Exhibited the ability to adapt to possible changes at a moment's notice while still communicating with patients, peers, and supervisors
- Performed all other duties assigned
Travelling Phlebotomist
Genlab, Inc.
05.2011 - 09.2014
- Provided customer service communicating to patients to verify and schedule appointments for lab draws
- Traveled to patient homes with all necessary medical supplies and patient documents to sign upon completion of visits
- Prepared laboratory requisitions and specimens such as blood, urine, stool samples for shipment and pick up
- Performed venipuncture successfully on geriatric and pediatric patients
- Performed all other duties assigned
Education
Certified Nurse's Assistant -
CMK Healthcare & Training Institution
Certified Phlebotomy Technician Program -
Genesis Healthcare Institute
College of DuPage
Bachelor of Science - Nursing
Oak Point University
Oak Brook, IL04-2023
Skills
- Injection administration
- IV insertion and maintenance
- Electronic health records management
- Specimen processing/collection
- Heel stick
- Patients' vital signs
- Phlebotomy techniques, including heel sticks
- Insurance verification
- Medical billing and coding
- Prescription refills
Accomplishments
- Received the Healthy Driven Hero Award
- Volunteered with the Special Olympics program
Timeline
Clinical Assistant
Neuragenex
06.2023 - 04.2024
Certified Medical Assistant
Duly Health and Care
07.2021 - 09.2021
Patient Care Technician
Burgess Square Healthcare Center
12.2020 - 12.2021
Client Office Phlebotomist - Health lab
Northwestern Medicine Central DuPage Hospital
12.2019 - 12.2020
Phlebotomist Outpatient Care Tech
Elmhurst Hospital
08.2016 - 12.2019
Phlebotomist (float position)
Quest Diagnostics
09.2014 - 08.2016
Travelling Phlebotomist
Genlab, Inc.
05.2011 - 09.2014
College of DuPage
Certified Nurse's Assistant -
CMK Healthcare & Training Institution
Certified Phlebotomy Technician Program -
Genesis Healthcare Institute
Bachelor of Science - Nursing
Oak Point University
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