Tiffiny Minnieweather
Sterlington,LA
Summary
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in [Industry] roles with high-volume customer demands.
Overview
17
17
years of professional experience
Work History
Customer Care Representative
Little Ones care Center LLC
Bastrop, LA
04.2019 - 10.2023
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
Customer Service Representative
Bills Imported Foods
Bastrop, LA
04.2015 - 03.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
Customer Service Manager
Sally's Beauty Supply
Bastrop, LA
12.2006 - 01.2011
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Education
Some College (No Degree) - Medical Office Computer Specialist
University of Louisiana At Monroe
Monroe, LASkills
- Email Correspondence
- Adherence To High Customer Service Standards
- Customer Service Excellence
- Customer Needs Assessment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsWork from home optionStock Options / Equity / Profit SharingTimeline
Customer Care Representative
Little Ones care Center LLC
04.2019 - 10.2023
Customer Service Representative
Bills Imported Foods
04.2015 - 03.2019
Customer Service Manager
Sally's Beauty Supply
12.2006 - 01.2011
Some College (No Degree) - Medical Office Computer Specialist
University of Louisiana At Monroe
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