Tiffney Ifill
Au Bon Pan
WASHINGTON,DC
6
years of professional experience
Detail-oriented professional with strong customer service skills. Experienced in cash handling, food preparation, and training team members. Committed to enhancing customer satisfaction through teamwork and efficiency.
Work History
Food Service Worker
19 Years 6 Months- Prepared and served food items adhering to health and safety standards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Collaborated with team members to streamline food service operations.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Cashier and Food Assistant
1 Year 2 Months- Handled cash, credit, and digital payments accurately to minimize discrepancies.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to ensure satisfaction.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Maintained cleanliness and organization of the workspace, ensuring compliance with health and safety standards.
- Prepared and served a variety of coffee beverages according to customer preferences.
- Trained new staff on beverage preparation techniques and customer service best practices.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Prepared fresh salads using high-quality ingredients in a fast-paced environment.
- Maintained cleanliness and organization of food preparation areas to ensure safety standards.
- Collaborated with team members to optimize salad presentation and portion sizes for customer satisfaction.
Manager
26 Years 5 Months- Trained and mentored team members to enhance service efficiency and customer satisfaction.
- Implemented process improvements that reduced order processing time and increased workflow efficiency.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste.
- Supervised daily operations to ensure adherence to quality standards and safety protocols.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
No Degree - Criminal Justice
License Nail Technician - Nail Technology
Skills
Food safety practices
Customer service
Multitasking
Attention to detail
Team collaboration
Strong work ethic
Customer engagement
Timeline
Food Service Worker
Levy Restaurants
04.2007 - 2009Read More
Cashier and Food Assistant
Au Bon Pan
02.2005 - 04.2006Read More
Manager
McDonald's
05.2000 - 2005Read More
University of The District of Columbia
No Degree from Criminal Justice
Read More
Top Curl Beauty Academy
License Nail Technician from Nail Technology
Read More